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Many reviews show of the wireless issues users have experienced. I encountered this recently which I managed to fix via a firmware upgrade using a USB cable connected to my laptop. You can download the "LWW Connection Issue Update" from their support website. Apart from that, the label writer software and printer have worked as expected. I'm using Windows 10
I made the terrible decision to "upgrade" from the 450 series thinking it would great to finally have a wireless solution. The setup has been an absolute nightmare over Wi-Fi so i have had to use the printer over USB which defeats the purpose of the upgrade in the first place.
As for the built quality of the device, it just does not feel as solid and durable as the previous model. Overall really disappointed with my purchase and wish i had never sold the old one.