Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera

Top positive review

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

Top critical review

All critical reviews›

Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

Filtered by

containing "even though"Clear filter

4 global reviews

This filter only shows ratings with reviews.

There was a problem filtering reviews right now. Please try again later.

From Australia

Amazon Customer

My new best friend

Reviewed in Australia on 17 June 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

No longer do I have to put down my twinkies and get up from the couch to turn off that light. No longer do I have to go to sleep without a friendly voice telling me it will all be OK. The other day she even referred me to the suicide prevention hotline when I confided in her that things in my life were getting too much to handle. And even though the dumb box cant do a simple request like 'turn off the aircon in 30minutes' (unlike google) I still love it

Helpful

TFK

The worst thing ever made

Reviewed in Australia on 4 May 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

The most stupid, useless electronic that you can buy.
Basically it doesn’t know NOTHING that you ask!
“Hum, I’m not sure…” is the most common phrase that you will ever hear.
It is completely useless, when this ignorant piece of garbage “knows” the answer, it takes ages to research and display, giving you plenty of time to wait, loose your patience, google it on your phone and get the answer before this garbage!
It came to a point where I was only using to turn the lights on and off, and even that seems to be an impossible task for this crap! As usual, it takes ages to act on the request, when it does it correctly.
Last time I ask to have the lights on and no response, after repeating “alexa, lights on” for the 15 time, this garbage said it didn’t knew this music and started to play a podcast instead. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
What happened after, you can see in the pictures.
Even though I should have asked for a refund of this crap product, I’m glad I destroyed this garbage.

Helpful

Deb

Not as good as expected

Reviewed in Australia on 21 May 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Very disappointed.
Sometimes won’t connect to radio stations I want even though my google can. Sometimes it says it’s playing but no sound or sound is crackly. These are the bad points I still use it and hope it will improve

Helpful

Saad Sircar

Screen Gets HOT

Reviewed in Australia on 29 March 2022

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

Not sure if it is due to the latest update in AU but the screen is hot even though no music was playing. Just stand by. Support already asked to send the previous unit back but I did ask if this is normal behaviour. Given this is doing the same, it looks like it is.

Helpful

5 star		63%
4 star		18%
3 star		10%
2 star		4%
1 star		4%

Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2...

›

Customer reviews

Customer reviews

Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Deep Sea Blue

Top positive review

Top critical review

Filtered by

There was a problem filtering reviews right now. Please try again later.

From Australia

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2... › Customer reviews

Customer reviews

Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Deep Sea Blue

Top positive review

Top critical review

Filtered by

There was a problem filtering reviews right now. Please try again later.

From Australia

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2...

›

Customer reviews