Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera

Top positive review

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

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From Australia

Ruby

Don't purchase if you want to use your own pictures as the background!

Reviewed in Australia on 30 October 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I spent a good two hours almost crying I was so angry. From all the videos I saw online you could put your own family pictures at the clockface. What they don't tell you is that the entire clockface flickers between picture changes. So for that brief 2 seconds, it's just a black screen before fading up to the next clockface.
IT IS SO ANNOYING! LIKE OH MY GOD!
I tried even just putting one picture in my amazon app and it STILL FLICKERS with just one image! every minute it will fade to black then come back with the same clockface it has a second ago.
There needs to be a feature where you can select slideshow mode of static mode!
I don't need my bedside clock flickering all night long. IT'S INFURIATING!
I had to settle on one of their images that don't even represent my style so it would stop the flickering.

30 people found this helpful

Helpful

Australian user

Worst bed side clock ever!

Reviewed in Australia on 7 December 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

BUGS!!!

The screen fades to black every few minutes. Night mode doesn't work reliably. Adaptive brightness: The screen doesn't dim or it doesn't brighten in the morning Clock faces disappear as per the photo.

And it is slow slow slow. The older echo spot was much snapier.

This is a replacement device and the exact same problems exist.

AVOID unless like me there are no other options

4 people found this helpful

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Aslan

Disappointing, unsatisfactory and annoying

Reviewed in Australia on 11 March 2022

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

It's slow and doesn't find what your asking for unlike similar alexa products. The clock is fine for me but some people have gripes about the size when in night mode. Maybe it's okay for the price?...maybe the next size up would be better..? Lots of lag from the touch screen when doing anything. This device can't find many things in the prime video collection also. It seems like a really bad device to me. It is very good at telling you the weather and time and displaying photos.

Helpful

Jay

Brilliant

Reviewed in Australia on 25 February 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Love having this in our house. We rotate the display with our favourite family pics, often check in with weather or news for the day, connect to Amazon movies and love that it has night mode to just show the time in a dimmed setting when we’re asleep. Great addition to the house.

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5 star		63%
4 star		18%
3 star		10%
2 star		5%
1 star		4%

Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2...

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Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2... › Customer reviews

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Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Deep Sea Blue

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Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2...

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