Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera

Top positive review

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

17 people found this helpful

Top critical review

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

42 people found this helpful

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From Australia

Iain Whitecross

Great if you live in the US, but anywhere else forget it.

Reviewed in Australia on 18 July 2021

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

Had high hopes for this device, but it has let me down. Quality wise this Echo device is good, the voice is good as well and I don’t have to prefix each command with OK or HEY. But my main issue is that it is USA centric. It constantly scrolls down US news, info on US movies, shows and sports but I cannot get it to be Australia based. I have ensured I have the correct location set on the device, on my AU account and on my US Amazon account but it makes no difference. I can’t set the news to my state, I can’t connect to my YouTube music account (but I can connect to Spotify and others if I paid another monthly fee). Sure I can get a 10 minute News Flash but that is all.
If Amazon want this device to be used outside of USA then they need to change these issues, so at this stage it is relegated to being glorified digital alarm clock.

33 people found this helpful

Helpful

kiah

Eeehhhhh

Reviewed in Australia on 28 January 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Eeehhh is the best word i can come up to describe this product.
Does it do the job i got it for? sometimes. When i set an alarm for everyday of the week for work it wont go off but if i set one individually everyday then it will work. Kind of defeats the purpose of why I got it. Also it dose not understand auzzies very well i end up just getting frustrated with it and using the screen. Worst is when the alarm is blaring first thing in the moring and it wont understand stamd me to turn the thing off.. i wouldnt not recommended it is just a fancy clock next to my bed actually not even fancy. Just a clock lol

2 people found this helpful

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Trillianx

I’m loving it.

Reviewed in Australia on 27 April 2022

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

I did not expect to love this little thing, but I do. I was devastated when my 12yr old Sony Dream Machine with the 7” screen died. The choice was go with a Google Nest or Amazon Echo. Amazon had a good sale on the Echo 5 so it won and I’m pleasantly surprised.

I did read all the reviews and was concerned about the recognition issues but I don’t find any. I can call “Alexa” from across my dark bedroom and it lights up the way to bed.

After turning off the lights her screen darkens within seconds to show my customised clock settings which aren’t bright, basically a black screen with large digital clock in red numbers.

Playing music is easy and usually plays the right specific track asked for. Sound quality is better than my previous machine and no preloading files necessary. So sweet! Same with my streaming channels.

The alarm can be set to specific days which is great as I work regular shifts part time so no more turning it on and off depending on days.

I’ve synced my iOS calendar to it so it tells me what appointments I have for the day. So no more forgotten appointments.

So overall pretty happy, I’ll probably buy a larger version later for my bedroom and shift this one to the kitchen when I do.

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Alan Randall

A Wonderful Piece of Modern Kit for the Bedroom.

Reviewed in Australia on 1 May 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I'm still getting used to this modern computerised kit, the Echo Show 5 is great for an addition to the bedroom, it is a clock, alarm, gives you the weather forecast and the other great feature is that you can ask Alexa any question that you want, you might not always get an answer that you expect, but wonderful for getting a quick response to a question and you don't have to waste time booting up your computer. Also, great value if you get it at a sale price as I did.

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Rob

Great alarm clock replacement

Reviewed in Australia on 31 December 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I got this to replace my bedside alarm clock when it was on sale. I should have done this alot sooner as I totally love it! It is unobtrusive and quick to respond when required.

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