Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Glacier White
Skip to main content
.com.au
Hello Select your address
All
Select the department you want to search in
Hello, Sign in
Account & Lists
Returns & Orders
Cart
All
Best Sellers Customer Service Today's Deals Prime Fashion Music New Releases Kindle Books Books Electronics Home Toys & Games Gift Cards Computers Video Games Beauty Home Improvement Audible Health & Personal Care Sports, Fitness & Outdoors Gift Ideas Pet Supplies Automotive Coupons Subscribe & Save Sell
PrimeVideo

  • Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2...
  • ›
  • Customer reviews

Customer reviews

4.3 out of 5 stars
4.3 out of 5
669 global ratings
5 star
63%
4 star
18%
3 star
10%
2 star
4%
1 star
4%
Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Glacier White

Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Glacier White

byAmazon
Colour Name: Glacier WhiteStyle Name: Device onlyChange
Write a review
How are ratings calculated?
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
See All Buying Options

Top positive review

All positive reviews›
Damien
4.0 out of 5 starsInteresting features, but very slow!
Reviewed in Australia on 10 June 2021
It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness
Read more
17 people found this helpful

Top critical review

All critical reviews›
Gilly
3.0 out of 5 starsWas poor, but customer service did help
Reviewed in Australia on 13 June 2021
Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.
Read more
46 people found this helpful

Search
Sort by
Top reviews
Filter by
All reviewers
All stars
All formats
Text, image, video
Filtered by
containing "full price"Clear filter
4 global reviews
This filter only shows ratings with reviews.

There was a problem filtering reviews right now. Please try again later.

From Australia

Michael
3.0 out of 5 stars Glad I didn't pay full price
Reviewed in Australia on 12 April 2022
Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase
I have a Sony google chrome that is about 4 years old. The Google app is so much more useful than this one. The echo will not recognise my partners voice and when you tell it to play songs it get it completely wrong. I am using it to display pictures and I have gone back to my old google device. I am glad I got it cheap when I signed up to Amazon.
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Adam
2.0 out of 5 stars Alexa needs to learn
Reviewed in Australia on 23 March 2022
Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase
Hi, if i paid full price for this I would be even more disappointed, alexa does not know anything compared to Google, it was not very easy to set up, I have asked her numerous questions and all I get is I'm sorry I don't know that one.... sorry for the bad review but it just isn't a good product I would not recommend to anyone, sorry again
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Sandra Ball
3.0 out of 5 stars Okay
Reviewed in Australia on 22 May 2022
Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase
Wouldn’t purchase again, doesn’t have a lot of features. Does as it says, very clunky to use on screen. Volume is great. Mainly use for reminders and daily updates. Only bought for $35, definitely not worth full price
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Joshua Michael Weller
4.0 out of 5 stars It's ok
Reviewed in Australia on 23 March 2022
Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase
Wife likes it.
Touch screen is slow responding.
I guess it's ok..if you buy it on discount would be disappointed if I had paid full price
There is much better available that do more.
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Need customer service? Click here
‹ See all details for Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2...

Your recently viewed items and featured recommendations
›
View or edit your browsing history
After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in.

Back to top
Get to Know Us
  • About Us
  • Careers
  • Corporate Information
  • Press Releases
  • Amazon Science
Make Money with Us
  • Independently Publish with Us
  • Sell on Amazon
  • Drive with Amazon Flex
  • Advertise Your Products
  • Associates Program
  • Host an Amazon Hub
Let Us Help You
  • COVID-19 and Amazon
  • Your Account
  • Your Orders
  • Delivery Rates & Policies
  • Returns & Replacements
  • Manage Your Content and Devices
  • Help
  • Brazil
  • Canada
  • China
  • France
  • Germany
  • India
  • Italy
  • Japan
  • Mexico
  • Netherlands
  • Poland
  • Singapore
  • Spain
  • Turkey
  • United Arab Emirates
  • United Kingdom
  • United States
And don't forget:
  • Amazon Advertising
  • Amazon Web Services
  • Goodreads
  • Shopbop
  • Conditions of Use & Sale
  • Privacy Notice
  • Interest-Based Ads Notice
© 1996-2022, Amazon.com, Inc. or its affiliates