Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera

Top positive review

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

18 people found this helpful

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

50 people found this helpful

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From Australia

Kung-Foo-Kamel

Okay But Lacking a Basic Feature

Reviewed in Australia on 21 July 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Works just as good as any of the Echo's, screen is okay, nice to have clock and weather on display, you can watch Youtube via the built in web browser, and it seems to play pretty good, but I find the touch screen very slow to respond, it feels underpowered when navigating its menu, but voice response is on par with Echo Dot's.

The main reason I gave it 3 stars, is the lacking of any 3.5mm audio output jack, the built in speaker like all of these devices sounds like tweeter in a cardboard box, I have tried some generic USB Audio DAC's and none of them work, so its use case is very limited.

I recommend this to people that would like a nice bedside or office desk clock and don't really care about audio quality, but if you want this for a Kitchen setting, I would recommend going for the larger Show 8.

8 people found this helpful

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Trillianx

I’m loving it.

Reviewed in Australia on 27 April 2022

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

I did not expect to love this little thing, but I do. I was devastated when my 12yr old Sony Dream Machine with the 7” screen died. The choice was go with a Google Nest or Amazon Echo. Amazon had a good sale on the Echo 5 so it won and I’m pleasantly surprised.

I did read all the reviews and was concerned about the recognition issues but I don’t find any. I can call “Alexa” from across my dark bedroom and it lights up the way to bed.

After turning off the lights her screen darkens within seconds to show my customised clock settings which aren’t bright, basically a black screen with large digital clock in red numbers.

Playing music is easy and usually plays the right specific track asked for. Sound quality is better than my previous machine and no preloading files necessary. So sweet! Same with my streaming channels.

The alarm can be set to specific days which is great as I work regular shifts part time so no more turning it on and off depending on days.

I’ve synced my iOS calendar to it so it tells me what appointments I have for the day. So no more forgotten appointments.

So overall pretty happy, I’ll probably buy a larger version later for my bedroom and shift this one to the kitchen when I do.

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Dean

Let down by software

Reviewed in Australia on 18 April 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I was after a nice big bedside clock to replace my Echo Dot (that ended up being smaller than I was hoping so the clock is often hard to see).
The hardware of this device is pretty good, nice looking like most "Echo" devices. However it is let down by awful software.
I configured the device to show a clock, that's all. But what would actually happen is the clock would fade out, and then snap back in to the.... you guessed it, clock. Fade out, snap back, fade out snap back.
Now, in the corner of your eye, this is somewhat psychosis inducing.
Seems to be a whole lot of "workarounds" on the internet to "fix" it. But none that actually worked.
The only other problem is the general sluggishness of the menu's which suggests the CPU is under-powered, or again, the software is poorly optimized.
I used it for about 3 hours before I packet it up again and returned it. I'll stick with my hard to see Echo Dot, thanks.

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Samuel

Not worth the money

Reviewed in Australia on 18 February 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Visually the screen image is decent however it has poor touch responsiveness. The processor is also slow so it takes a while for things to load. Sounds quality and voice recognition is pretty good. Overall, it is not a good experience. I wouldn't pay more than $20 for this. I'd recommend getting the Echo Dot instead.

One person found this helpful

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dby

Good for the bedside

Reviewed in Australia on 27 November 2021

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

Pretty good but there are minor glitches.

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Cinthia Flores

Alexa on steroids!

Reviewed in Australia on 27 December 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I’ve had Alexa’s for a while. But on this one I can video call, it tells me the weather everyday on the screen, displays messages and while I was away on holidays I could call and see my house and my dogs.
Pretty good stuff! I also have connected it to my daughters baby cam and it’s also great.

One person found this helpful

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