Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera

Top positive review

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

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From Australia

Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

43 people found this helpful

Helpful

WJD

echo 5

Reviewed in Australia on 6 August 2021

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

This appliance has a major issue , if for instance you set an alarm , it operates as required, then 9 minutes later on it comes again without the same alarm criteria ( ie if you have set a radio station ) and nowhere in any documentation,web pages the echo itself can you find how to eliminate this problem. Frustrating is an understatement. If you are somewhat an experienced techno phobe then all good but someone like me with limited talent its a struggle, Disappointed.

4 people found this helpful

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Shelley Birrell

Best addition to the house

Reviewed in Australia on 4 April 2022

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

Undecided on whether this was a need purchase, however, after using it i couldn’t imagine not having it. Aesthetically pleasing. Was able to set up own images as backgrounds. It actually listens well unlike Siri, who drives me insane! Puts out decent sound for the size. Favourite feature is that you can ask Alexa to adjust the sound level. Plays news updates. We keep in kitchen, used as a radio daily. Highly recommend, Makes it very tempting to switch from an Apple household.

Helpful

Bob Van-Kempen

Quality product

Reviewed in Australia on 8 August 2021

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

Early days, but it is doing the job we bought it for quite well (radio alarm, as we're in an AM/FM/DAB dead spot area). The ability to access Amazon Prime is a bonus. In short we're quite pleased with it.

One person found this helpful

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5 star		63%
4 star		18%
3 star		10%
2 star		4%
1 star		5%

Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2...

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Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Glacier White

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Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2... › Customer reviews

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Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Glacier White

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Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2...

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