Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera

Top positive review

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

17 people found this helpful

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

42 people found this helpful

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From Australia

Kung-Foo-Kamel

Okay But Lacking a Basic Feature

Reviewed in Australia on 21 July 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Works just as good as any of the Echo's, screen is okay, nice to have clock and weather on display, you can watch Youtube via the built in web browser, and it seems to play pretty good, but I find the touch screen very slow to respond, it feels underpowered when navigating its menu, but voice response is on par with Echo Dot's.

The main reason I gave it 3 stars, is the lacking of any 3.5mm audio output jack, the built in speaker like all of these devices sounds like tweeter in a cardboard box, I have tried some generic USB Audio DAC's and none of them work, so its use case is very limited.

I recommend this to people that would like a nice bedside or office desk clock and don't really care about audio quality, but if you want this for a Kitchen setting, I would recommend going for the larger Show 8.

7 people found this helpful

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Stephanie

Its okay but it misses the mark for me

Reviewed in Australia on 30 July 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I bought 2 of these today to have in my kids' rooms so they can listen to music and books from audible.

Firstly, I find it a bit slow to respond, however I can live with it.
My major problem with it is, I can't seem to select what song to play by using the touch screen, I have to use voice commands. I don't always know the song I want to play, I want to browse for it on the device - but I can't! And I can't select playlists either. It's similar with the books. You can use a voice command or you have select the book from your phone - you can't scroll through on the device. Well, I'd like the kids to independently use the device without needing my phone all the time.
Also, I can't seem to disable all videos on the device! There needs to be a restriction option to disable all videos. I don't want my kids to be able to watch videos on the device whenever they want.
At this stage I'm a bit disappointed :(

2 people found this helpful

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Mal

2021 version has NO 3.5mm audio out jack. Disappointed.

Reviewed in Australia on 29 August 2021

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

Slower to respond than I expected. I also didn’t realise the upgraded version doesn’t have audio out jack. So can’t plug into stereo and am therefore limited to audio volume and quality. Would like to be able to control Amazon Music or Spotify etc from this unit while audio output elsewhere. Overall, disappointed.

One person found this helpful

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Joshua Michael Weller

It's ok

Reviewed in Australia on 23 March 2022

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

Wife likes it.
Touch screen is slow responding.
I guess it's ok..if you buy it on discount would be disappointed if I had paid full price
There is much better available that do more.

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Rob

Great alarm clock replacement

Reviewed in Australia on 31 December 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I got this to replace my bedside alarm clock when it was on sale. I should have done this alot sooner as I totally love it! It is unobtrusive and quick to respond when required.

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Mary

Junk. Worthless.

Reviewed in Australia on 15 March 2022

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

Echo display keeps flashing on and off intermittently. Settings do not save after changes are made. At times device does not respond to touch and the interface lags. DEVICE DISPLAY LIGHT WILL NEVER TURN OFF UNLESS VOICE ACTIVATED.

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Greg Kaye

Great product

Reviewed in Australia on 26 November 2021

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

Alexa is able to respond to my wife's simple commands, play music, set alarms etc she is very happy with this product

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5 star		63%
4 star		18%
3 star		10%
2 star		4%
1 star		5%

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