Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera

Top positive review

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

17 people found this helpful

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

42 people found this helpful

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

42 people found this helpful

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Kung-Foo-Kamel

Okay But Lacking a Basic Feature

Reviewed in Australia on 21 July 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Works just as good as any of the Echo's, screen is okay, nice to have clock and weather on display, you can watch Youtube via the built in web browser, and it seems to play pretty good, but I find the touch screen very slow to respond, it feels underpowered when navigating its menu, but voice response is on par with Echo Dot's.

The main reason I gave it 3 stars, is the lacking of any 3.5mm audio output jack, the built in speaker like all of these devices sounds like tweeter in a cardboard box, I have tried some generic USB Audio DAC's and none of them work, so its use case is very limited.

I recommend this to people that would like a nice bedside or office desk clock and don't really care about audio quality, but if you want this for a Kitchen setting, I would recommend going for the larger Show 8.

7 people found this helpful

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Trillianx

I’m loving it.

Reviewed in Australia on 27 April 2022

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

I did not expect to love this little thing, but I do. I was devastated when my 12yr old Sony Dream Machine with the 7” screen died. The choice was go with a Google Nest or Amazon Echo. Amazon had a good sale on the Echo 5 so it won and I’m pleasantly surprised.

I did read all the reviews and was concerned about the recognition issues but I don’t find any. I can call “Alexa” from across my dark bedroom and it lights up the way to bed.

After turning off the lights her screen darkens within seconds to show my customised clock settings which aren’t bright, basically a black screen with large digital clock in red numbers.

Playing music is easy and usually plays the right specific track asked for. Sound quality is better than my previous machine and no preloading files necessary. So sweet! Same with my streaming channels.

The alarm can be set to specific days which is great as I work regular shifts part time so no more turning it on and off depending on days.

I’ve synced my iOS calendar to it so it tells me what appointments I have for the day. So no more forgotten appointments.

So overall pretty happy, I’ll probably buy a larger version later for my bedroom and shift this one to the kitchen when I do.

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Anthony Scott Warwick

Unsure why I bothered

Reviewed in Australia on 13 May 2022

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

Really don’t know why I bought this. The sound is reasonable quality and you can listen to Amazon music and see Amazon video content but I can already do that on my phone or iPad and you still need either a smart phone or tablet of some kind to set up the Echo. It’s really an echo of an existing device on your wifi network hence the name. Could be good at allowing extra people access to content. It also does work with Google and YouTube quite well. I largely bought this to connect to a wifi security camera and it doesn’t actually do that despite the camera listed on Amazon Prime as an Amazon Alexa operable device but the Echo will not discover the camera so so I need this device ? Probably redundant given I have smart phone and iPad that can do everything this can do but better. A cheap way to give others in your home access to various things like your Amazon video, music and check weather, ask stupid questions and even does Google searched and other things if you have it set up with the App on a device or devices.

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Samuel

Not worth the money

Reviewed in Australia on 18 February 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Visually the screen image is decent however it has poor touch responsiveness. The processor is also slow so it takes a while for things to load. Sounds quality and voice recognition is pretty good. Overall, it is not a good experience. I wouldn't pay more than $20 for this. I'd recommend getting the Echo Dot instead.

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robert

Muffled base heavy sound which audio adjustments can't fix

Reviewed in Australia on 24 December 2021

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

The show 5 has the worse sound quality i have experienced with a smart speaker. Given it is basically just that a speaker, you would think amazon would pay more attention to the sound quality. It is muffled and lacks definition.

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Adam

Great screen quality, not as good sound or reaction as the Echo Dot IMO.

Reviewed in Australia on 23 February 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I got this Echo dot for the discounted price, and I am glad I only paid that much for it.
The screen looks great, but the reaction times are slow as, even after reboots, etc.
Still a good little device.

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Ian H.

Disappointed

Reviewed in Australia on 3 April 2022

Colour Name: CharcoalStyle Name: Device only

It’s not that great, the sound is tinny, it struggles to recognise touch input so when the alarm goes off swiping up to dismiss is a chore. Overall this is a poor quality product and I am glad I only paid $35 for it. Even $35 is a bit too much, worth about $15 IMO.

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Great

Reviewed in Australia on 1 January 2022

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

Needed a Bedside clock so decided to go with the Alexa. The Alexa show 5 is exactly what I wanted with a few extra features beside like amazon music and recipes, it does provide Australian news content and the sound quality and voice activation is very good overall, I tossed up between this and the google nest but the echo had a full size clock. I also love the privacy features which I can turn off and on with a button when not using Alexa. Overall was a good choice for me.

2 people found this helpful

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Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2...

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Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Glacier White

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