Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera

Top positive review

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

17 people found this helpful

Top critical review

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

44 people found this helpful

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From Australia

kiah

Eeehhhhh

Reviewed in Australia on 28 January 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Eeehhh is the best word i can come up to describe this product.
Does it do the job i got it for? sometimes. When i set an alarm for everyday of the week for work it wont go off but if i set one individually everyday then it will work. Kind of defeats the purpose of why I got it. Also it dose not understand auzzies very well i end up just getting frustrated with it and using the screen. Worst is when the alarm is blaring first thing in the moring and it wont understand stamd me to turn the thing off.. i wouldnt not recommended it is just a fancy clock next to my bed actually not even fancy. Just a clock lol

2 people found this helpful

Helpful

Anthony Scott Warwick

Unsure why I bothered

Reviewed in Australia on 13 May 2022

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

Really don’t know why I bought this. The sound is reasonable quality and you can listen to Amazon music and see Amazon video content but I can already do that on my phone or iPad and you still need either a smart phone or tablet of some kind to set up the Echo. It’s really an echo of an existing device on your wifi network hence the name. Could be good at allowing extra people access to content. It also does work with Google and YouTube quite well. I largely bought this to connect to a wifi security camera and it doesn’t actually do that despite the camera listed on Amazon Prime as an Amazon Alexa operable device but the Echo will not discover the camera so so I need this device ? Probably redundant given I have smart phone and iPad that can do everything this can do but better. A cheap way to give others in your home access to various things like your Amazon video, music and check weather, ask stupid questions and even does Google searched and other things if you have it set up with the App on a device or devices.

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lipshien

Small device but perfect fit into small living space

Reviewed in Australia on 3 March 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Easy to set-up and works well with most devices. Good screen quality. Recommended for those with small living space or use in bedroom. Particularly like the camera features but will recommend adding an adjustable stand.

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