Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera

Top positive review

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

17 people found this helpful

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

46 people found this helpful

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From Australia

Kung-Foo-Kamel

Okay But Lacking a Basic Feature

Reviewed in Australia on 21 July 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Works just as good as any of the Echo's, screen is okay, nice to have clock and weather on display, you can watch Youtube via the built in web browser, and it seems to play pretty good, but I find the touch screen very slow to respond, it feels underpowered when navigating its menu, but voice response is on par with Echo Dot's.

The main reason I gave it 3 stars, is the lacking of any 3.5mm audio output jack, the built in speaker like all of these devices sounds like tweeter in a cardboard box, I have tried some generic USB Audio DAC's and none of them work, so its use case is very limited.

I recommend this to people that would like a nice bedside or office desk clock and don't really care about audio quality, but if you want this for a Kitchen setting, I would recommend going for the larger Show 8.

7 people found this helpful

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Khan Piesse

Slow, but good enough!

Reviewed in Australia on 6 April 2022

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

I had some glitches and bugs when I first setup the device, weirdly enough the glitches happened after it was updated to the latest version. I had to factory reset it to get it working smoothly. Now that it’s working, I say this: it is damn slow. The touch screen isn’t responsive, the operating system lags, and if I had known how slow it was I wouldn’t have bought it. But if you just use it for Alexa voice commands to control your smart home devices like I do, it works fine. Audio quality isn’t amazing, good enough. Honestly unless this is on a steep discount, buy one of the bigger versions of the Echo Show series because I have an Echo Show 8 that is so much better.

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R. Newell

Not the greatest but it's OK

Reviewed in Australia on 10 May 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I was hoping to use so many more of the features but it's just too clunky to navigate around. I'm pretty much just using it as a clock display. I have been unable to convert the units of measurement for the weather etc which is a pain. It also keeps connecting to my bluetooth audio from my phone when I do not want it to. So an expensive-ish digital clock really. Given my time again I'd pass.

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Mal

2021 version has NO 3.5mm audio out jack. Disappointed.

Reviewed in Australia on 29 August 2021

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

Slower to respond than I expected. I also didn’t realise the upgraded version doesn’t have audio out jack. So can’t plug into stereo and am therefore limited to audio volume and quality. Would like to be able to control Amazon Music or Spotify etc from this unit while audio output elsewhere. Overall, disappointed.

One person found this helpful

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robert

Muffled base heavy sound which audio adjustments can't fix

Reviewed in Australia on 24 December 2021

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

The show 5 has the worse sound quality i have experienced with a smart speaker. Given it is basically just that a speaker, you would think amazon would pay more attention to the sound quality. It is muffled and lacks definition.

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Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2...

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