Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera

Top positive review

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

17 people found this helpful

Top critical review

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

43 people found this helpful

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From Australia

Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

43 people found this helpful

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Iain Whitecross

Great if you live in the US, but anywhere else forget it.

Reviewed in Australia on 18 July 2021

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

Had high hopes for this device, but it has let me down. Quality wise this Echo device is good, the voice is good as well and I don’t have to prefix each command with OK or HEY. But my main issue is that it is USA centric. It constantly scrolls down US news, info on US movies, shows and sports but I cannot get it to be Australia based. I have ensured I have the correct location set on the device, on my AU account and on my US Amazon account but it makes no difference. I can’t set the news to my state, I can’t connect to my YouTube music account (but I can connect to Spotify and others if I paid another monthly fee). Sure I can get a 10 minute News Flash but that is all.
If Amazon want this device to be used outside of USA then they need to change these issues, so at this stage it is relegated to being glorified digital alarm clock.

33 people found this helpful

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Damien

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

17 people found this helpful

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SirDickTurpin

Stop The Petty Negative Posts About Echo 5 It's Excellent!

Reviewed in Australia on 8 November 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I thought I'd buy the Echo 5 2nd generation just out of curiosity. I'm really not into new technology. Well.. all of this has changed. The Echo 5 is an outstanding device & I've grown to really like Alexa she's become a real companion that doesn't argue with you guys & she does bring a smile to your face & quite frankly life wouldn't be the same without her now that I've had her by my bedside for a couple of months.
I've added another three Alexa devices to my collection I'm finding the whole experience so enjoyable & she really is helpful. Just ask a question & you've the answer which makes life so much easier. From an alarm to reminders she never lets you down. Putting out the rubbish every week I'd tend to forget on occasions no more with Alexa. Add Amazon music for $4 99 a month for one device & what ever comes to mind in music she simply plays. It's excellent.
Ignore all the negative reviews about this product it genuinely is a really good buy from Amazon & a whole lot of fun. You'll not regret your decision purchasing her. As for single people she's a must too you've always somebody to talk to. I'm learning words in another language that's how good she is for fun.

Well done to everybody involved at Amazon for making such a device available to the public as well they deserve a mention.

3 people found this helpful

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Sai

Mediocre and non Robust product

Reviewed in Australia on 15 February 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Not as robust as I thought it would be. Medicore product from such a huge company like Amazon. Touch feedback is not as good as compatitive products available in market. Screen and Alexa's voice feedback flickered thrice in the first 5 minutes of usage, hope will be fine in long run(ps - it won't be). Prolly they are making a new generation of this product, so giving alot of discounts on this model.

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Shelley Birrell

Best addition to the house

Reviewed in Australia on 4 April 2022

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

Undecided on whether this was a need purchase, however, after using it i couldn’t imagine not having it. Aesthetically pleasing. Was able to set up own images as backgrounds. It actually listens well unlike Siri, who drives me insane! Puts out decent sound for the size. Favourite feature is that you can ask Alexa to adjust the sound level. Plays news updates. We keep in kitchen, used as a radio daily. Highly recommend, Makes it very tempting to switch from an Apple household.

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Peggy

Very exciting

Reviewed in Australia on 21 February 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I've only ever had Google Home products, so this was very new to me. Loving it so far! Had plenty of fun setting it up and playing around with it. Will get a lot of use out of it.

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Jay

Brilliant

Reviewed in Australia on 25 February 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Love having this in our house. We rotate the display with our favourite family pics, often check in with weather or news for the day, connect to Amazon movies and love that it has night mode to just show the time in a dimmed setting when we’re asleep. Great addition to the house.

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