Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera

Top positive review

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

17 people found this helpful

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

43 people found this helpful

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From Australia

Damien

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

17 people found this helpful

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Kung-Foo-Kamel

Okay But Lacking a Basic Feature

Reviewed in Australia on 21 July 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Works just as good as any of the Echo's, screen is okay, nice to have clock and weather on display, you can watch Youtube via the built in web browser, and it seems to play pretty good, but I find the touch screen very slow to respond, it feels underpowered when navigating its menu, but voice response is on par with Echo Dot's.

The main reason I gave it 3 stars, is the lacking of any 3.5mm audio output jack, the built in speaker like all of these devices sounds like tweeter in a cardboard box, I have tried some generic USB Audio DAC's and none of them work, so its use case is very limited.

I recommend this to people that would like a nice bedside or office desk clock and don't really care about audio quality, but if you want this for a Kitchen setting, I would recommend going for the larger Show 8.

7 people found this helpful

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Australian user

Worst bed side clock ever!

Reviewed in Australia on 7 December 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

BUGS!!!

The screen fades to black every few minutes. Night mode doesn't work reliably. Adaptive brightness: The screen doesn't dim or it doesn't brighten in the morning Clock faces disappear as per the photo.

And it is slow slow slow. The older echo spot was much snapier.

This is a replacement device and the exact same problems exist.

AVOID unless like me there are no other options

4 people found this helpful

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Stephanie

Its okay but it misses the mark for me

Reviewed in Australia on 30 July 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I bought 2 of these today to have in my kids' rooms so they can listen to music and books from audible.

Firstly, I find it a bit slow to respond, however I can live with it.
My major problem with it is, I can't seem to select what song to play by using the touch screen, I have to use voice commands. I don't always know the song I want to play, I want to browse for it on the device - but I can't! And I can't select playlists either. It's similar with the books. You can use a voice command or you have select the book from your phone - you can't scroll through on the device. Well, I'd like the kids to independently use the device without needing my phone all the time.
Also, I can't seem to disable all videos on the device! There needs to be a restriction option to disable all videos. I don't want my kids to be able to watch videos on the device whenever they want.
At this stage I'm a bit disappointed :(

2 people found this helpful

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Aslan

Disappointing, unsatisfactory and annoying

Reviewed in Australia on 11 March 2022

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

It's slow and doesn't find what your asking for unlike similar alexa products. The clock is fine for me but some people have gripes about the size when in night mode. Maybe it's okay for the price?...maybe the next size up would be better..? Lots of lag from the touch screen when doing anything. This device can't find many things in the prime video collection also. It seems like a really bad device to me. It is very good at telling you the weather and time and displaying photos.

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Khan Piesse

Slow, but good enough!

Reviewed in Australia on 6 April 2022

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

I had some glitches and bugs when I first setup the device, weirdly enough the glitches happened after it was updated to the latest version. I had to factory reset it to get it working smoothly. Now that it’s working, I say this: it is damn slow. The touch screen isn’t responsive, the operating system lags, and if I had known how slow it was I wouldn’t have bought it. But if you just use it for Alexa voice commands to control your smart home devices like I do, it works fine. Audio quality isn’t amazing, good enough. Honestly unless this is on a steep discount, buy one of the bigger versions of the Echo Show series because I have an Echo Show 8 that is so much better.

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AustralianShopper

Good starter smart home device

Reviewed in Australia on 27 November 2021

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

Voice recognition a little slow, can be very hit and miss on whether or not it will get requests right or even recognise your voice. Built in apps/functions limited, for example the YouTube app is just the mobile webpage which is poor. Some of the design and functions seem too complicated than what they should be and often feel very slow or delayed. Ie. setting up connections with third party apps/smart devices such as Ring cameras.

One person found this helpful

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Chris R.

Good voice assistant, bad touch interface

Reviewed in Australia on 24 March 2022

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

The voice assistant is really good and generally activates as expected and does what it should with good feedback.

The touch screen is not good, using it the device is painfully slow with every press taking 1 to 5 seconds and sometimes more to load. Additionally the touch screen has light bleed at the to toward the right side. This is fine if you're not planning to watch anything on it. But if you plan on watching anything with dark backgrounds it will really bug you.

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Samuel

Not worth the money

Reviewed in Australia on 18 February 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Visually the screen image is decent however it has poor touch responsiveness. The processor is also slow so it takes a while for things to load. Sounds quality and voice recognition is pretty good. Overall, it is not a good experience. I wouldn't pay more than $20 for this. I'd recommend getting the Echo Dot instead.

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Joshua Michael Weller

It's ok

Reviewed in Australia on 23 March 2022

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

Wife likes it.
Touch screen is slow responding.
I guess it's ok..if you buy it on discount would be disappointed if I had paid full price
There is much better available that do more.

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1 star		5%

Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2...

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