Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera

Top positive review

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

17 people found this helpful

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

42 people found this helpful

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From Australia

Iain Whitecross

Great if you live in the US, but anywhere else forget it.

Reviewed in Australia on 18 July 2021

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

Had high hopes for this device, but it has let me down. Quality wise this Echo device is good, the voice is good as well and I don’t have to prefix each command with OK or HEY. But my main issue is that it is USA centric. It constantly scrolls down US news, info on US movies, shows and sports but I cannot get it to be Australia based. I have ensured I have the correct location set on the device, on my AU account and on my US Amazon account but it makes no difference. I can’t set the news to my state, I can’t connect to my YouTube music account (but I can connect to Spotify and others if I paid another monthly fee). Sure I can get a 10 minute News Flash but that is all.
If Amazon want this device to be used outside of USA then they need to change these issues, so at this stage it is relegated to being glorified digital alarm clock.

33 people found this helpful

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Damien

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

17 people found this helpful

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Kung-Foo-Kamel

Okay But Lacking a Basic Feature

Reviewed in Australia on 21 July 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Works just as good as any of the Echo's, screen is okay, nice to have clock and weather on display, you can watch Youtube via the built in web browser, and it seems to play pretty good, but I find the touch screen very slow to respond, it feels underpowered when navigating its menu, but voice response is on par with Echo Dot's.

The main reason I gave it 3 stars, is the lacking of any 3.5mm audio output jack, the built in speaker like all of these devices sounds like tweeter in a cardboard box, I have tried some generic USB Audio DAC's and none of them work, so its use case is very limited.

I recommend this to people that would like a nice bedside or office desk clock and don't really care about audio quality, but if you want this for a Kitchen setting, I would recommend going for the larger Show 8.

7 people found this helpful

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Stephanie

Its okay but it misses the mark for me

Reviewed in Australia on 30 July 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I bought 2 of these today to have in my kids' rooms so they can listen to music and books from audible.

Firstly, I find it a bit slow to respond, however I can live with it.
My major problem with it is, I can't seem to select what song to play by using the touch screen, I have to use voice commands. I don't always know the song I want to play, I want to browse for it on the device - but I can't! And I can't select playlists either. It's similar with the books. You can use a voice command or you have select the book from your phone - you can't scroll through on the device. Well, I'd like the kids to independently use the device without needing my phone all the time.
Also, I can't seem to disable all videos on the device! There needs to be a restriction option to disable all videos. I don't want my kids to be able to watch videos on the device whenever they want.
At this stage I'm a bit disappointed :(

2 people found this helpful

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Khan Piesse

Slow, but good enough!

Reviewed in Australia on 6 April 2022

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

I had some glitches and bugs when I first setup the device, weirdly enough the glitches happened after it was updated to the latest version. I had to factory reset it to get it working smoothly. Now that it’s working, I say this: it is damn slow. The touch screen isn’t responsive, the operating system lags, and if I had known how slow it was I wouldn’t have bought it. But if you just use it for Alexa voice commands to control your smart home devices like I do, it works fine. Audio quality isn’t amazing, good enough. Honestly unless this is on a steep discount, buy one of the bigger versions of the Echo Show series because I have an Echo Show 8 that is so much better.

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AustralianShopper

Good starter smart home device

Reviewed in Australia on 27 November 2021

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

Voice recognition a little slow, can be very hit and miss on whether or not it will get requests right or even recognise your voice. Built in apps/functions limited, for example the YouTube app is just the mobile webpage which is poor. Some of the design and functions seem too complicated than what they should be and often feel very slow or delayed. Ie. setting up connections with third party apps/smart devices such as Ring cameras.

One person found this helpful

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Vanessa

You cannot just stop at one!

Reviewed in Australia on 23 February 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

This is my second echo show 5, to add to an ever growing collection of dots and an Echo Show 8. Setup is simple - when purchasing from Amazon most of the setup requirement is already done. I love the "play music everywhere" option - I can listen to calming music throughout my house. I use it to remind myself of things I need to do, I can add to the shopping list wherever I am in the house (I have a dot in the bathroom ), and then when shopping check things off in the app. You can group items into rooms and then turn on/off all items in that room with one command. The intercom function is great for calling the kids to dinner. I can turn on the kettle with a simple voice command. It's amazing what these devices can do.

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FuzzyWolf

Good as bedside or tabletop clock

Reviewed in Australia on 13 March 2022

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

The sound was better than what I expected from a small device. Had no issue with it used it as a table top clock, the only thing I dislike about this is that the processing power seem a bit lacking. It is fine when using voice commands but navigating and scrolling through the menu on the touchscreen is quite laggy.

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Mark

Great for the Bedside

Reviewed in Australia on 2 May 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Great for having by the bed to watch that late-night catch up on youtube and take the early morning facetime from the sister. The voice command is not as good ass my Dot. It doesn't seem to understand my questions. I have to rephrase many things, and it is not as prompt as my dot hope the next firmware will address these issues. all and all a good product that is affordable with a camera

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Nigel Harris

Not reliable

Reviewed in Australia on 28 March 2022

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

This device constantly needs to be unplugged and plugged in again to make it work. After less than 24 hours it becomes unresponsive to voice commands and requires a power off/on reset. Considering the cost one would expect a more reliable product. Very disappointed.

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Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2...

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