Amazon.com.au:Customer reviews: Echo Show 8 (2nd Gen, 2021 release) | HD smart display with Alexa and 13 MP camera | Charcoal
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Customer reviews

4.4 out of 5 stars
4.4 out of 5
286 global ratings
5 star
65%
4 star
18%
3 star
11%
2 star
1%
1 star
4%
Echo Show 8 (2nd Gen, 2021 release) | HD smart display with Alexa and 13 MP camera | Charcoal

Echo Show 8 (2nd Gen, 2021 release) | HD smart display with Alexa and 13 MP camera | Charcoal

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Colour Name: CharcoalStyle Name: Device onlyChange
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Top positive review

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James Bowen
4.0 out of 5 starsFar better than products from Google and Apple
Reviewed in Australia on 23 July 2021
My Echo Show 8 2nd Generation stopped working after only one month when the device froze on the last background nature scene. An upgrade from Amazon fixed the problem and my Echo Shoe 8 2nd Generation is now working fine.

Amazon's Alexa assistant and Amazon Music work together beautifully, and are far superior to anything Google provides with its Nest Hubs. I have two 7-inch Google Nest Hubs for their lovely pictures and the clock time but they are hopeless when it comes to convenience when playing music on request.

I bought the Apple Homepod Mini to play classical music from Idagio and it is a complete dud because it only works with Apple's more recent operating systems. My Mac OS "Sierra" system is dated 2017, and will not work with Apple's Homepod Mini. I cannot upgrade my Mac OS because I will lose applications that I need. I might as well throw the Apple product in the trash bin. Still on this point, I should mention that Amazon's Alexa is a far better assistant than Apple's Siri.

I strongly recommend the Amazon Echo Show 8 and Echo Show 5 2nd Generation if music playing on request, popular or classical, is important. These Amazon products are far superior in functionality to anything offered by Google or Apple.
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30 people found this helpful

Top critical review

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Andrew Dean
1.0 out of 5 starsLimited functionality in Australie
Reviewed in Australia on 31 October 2021
Obviously made for the US market but has very limited functionality in the Australian market. I bought it for the ability to show recipes while I am cooking but it is virtually useless for that purpose as none of the recipe skills work in the Australian market. In a nutshell - complete waste of time.
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28 people found this helpful

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From Australia

James Bowen
4.0 out of 5 stars Far better than products from Google and Apple
Reviewed in Australia on 23 July 2021
Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase
My Echo Show 8 2nd Generation stopped working after only one month when the device froze on the last background nature scene. An upgrade from Amazon fixed the problem and my Echo Shoe 8 2nd Generation is now working fine.

Amazon's Alexa assistant and Amazon Music work together beautifully, and are far superior to anything Google provides with its Nest Hubs. I have two 7-inch Google Nest Hubs for their lovely pictures and the clock time but they are hopeless when it comes to convenience when playing music on request.

I bought the Apple Homepod Mini to play classical music from Idagio and it is a complete dud because it only works with Apple's more recent operating systems. My Mac OS "Sierra" system is dated 2017, and will not work with Apple's Homepod Mini. I cannot upgrade my Mac OS because I will lose applications that I need. I might as well throw the Apple product in the trash bin. Still on this point, I should mention that Amazon's Alexa is a far better assistant than Apple's Siri.

I strongly recommend the Amazon Echo Show 8 and Echo Show 5 2nd Generation if music playing on request, popular or classical, is important. These Amazon products are far superior in functionality to anything offered by Google or Apple.
30 people found this helpful
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Sean Johnson
1.0 out of 5 stars A huge dip in quality compared to the other Echo products
Reviewed in Australia on 17 September 2021
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
The voice recognition on this device is incredibly frustrating. Compared to our other Echo Dot Gen3 devices it pales in comparison and frequently fails to pick up triggers or commands. It also has an extremely frustrating differences with other Echo voice commands, where things like "alexa, stop" will not stop the media or music playing. The hands-free video selection process is painful compared to something like Siri on AppleTV. Also continually frustrating to open up any app like Zoom as the voice commands are inconsistent, like getting a 50/50 result for "alexa, open zoom" being opening the app or a voice command asking me to holler out a Zoom ID.
15 people found this helpful
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Dean G
3.0 out of 5 stars Handy if you live on your own or don't like to share
Reviewed in Australia on 16 September 2021
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
I thought I would replace my Apple HomePod mini in the Dining area with this device as the screen seemed really cool but because Amazon doesn't enable Amazon Households in Australia it is very limited - with the HomePod we could have four adults using their phones but unless you log into the one amazon account you are limited with this device.
13 people found this helpful
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Brian (Parkdale Vic)
3.0 out of 5 stars User interface needs work
Reviewed in Australia on 6 November 2021
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
I wanted to use this device to act as an aux pass through for a Samsung M7 speaker, only to find this version deleted the 3.5mm port. Ok, I'll use the USB port with a dongle - but no, that port is only for maintenance. Even the brain dead iPhone gives you an alternative! FFS Then I tried to use it to run multiple timers at once for cooking, only to find there is no way to keep the timers on screen. I find that it often misses the verbal "computer" cue unless I exaggerate the pause between computer and whatever command I am giving. Please give us a way to stop it going back to ads and hints and other rubbish. (Yes I know there is a workaround but just allow a simple command to stay on the current screen, be it timers, smart device control or whatever. Also, please for the love of god give us a way to see the list of songs in a Spotify playlist and make choices out of the upcoming songs. Seems to be a great device let down by a crappy interface. On the up side, some of the skills are good, sound seems good and I like the look of the unit. Still deciding whether I should return it or keep it.
8 people found this helpful
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Tasman
5.0 out of 5 stars This device is really GOOD
Reviewed in Australia on 12 December 2021
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
AMAZON is AMAZING at times !!!!
And this device far exceeded my expectations.
She tries her hardest to POLITELY answer any question ....
No ads and that is just great...
Pretty good sound and Alexa plays classical music with bright clarity.
I have disability and have purchased another four of the the small 'dots' to place at convenient places throughout my home. Pretty damn smart I think and as an extra safety factor for anyone - BRILLIANT You can call your friends so very easily.
Anyway, in summary for anyone who is unsure this device is best described as
EXCELLENT !!!
3 people found this helpful
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The Amazonian
TOP 1000 REVIEWER
5.0 out of 5 stars Superior quality & sound
Reviewed in Australia on 16 June 2022
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
The Show 8 is far superior to the lesser rated screens in terms of sound quality and the screen image, and it provides useful connections to other devices such as security cameras in the house. Picks up and personally identifies individual voices from a fair distance across space.

You can "drop in" on or view images/sound captured on Show 8s in other rooms which makes it perfect for monitoring children, the frail and elderly, or temporarily ill and isolated persons anywhere in the house.

Connects with either 2.4 or 5G wifi with an easy setup. A serial setup can provide complete internal and external home security system. Provides Amazon order and delivery notifications to the screen in real time. Connects Bluetooth devices and provides basic information such as weather and sports results. Timers, reminders, and alarms by voice control.

Has a good showing of art and environmental images and allows a lot of other types of nonsense to be conveniently turned off or discreetly limited. Camera can be blacked out when required. Voice controlled with options for renaming rather than "Alexa". Pretty limited instruction set, but can also be set up to control lighting and appliances, etc. Access to the internet via internal Amazon browser.

An expensive cradle/stand available at extra cost is useful for angling the screen appropriately.
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Francine Beker
3.0 out of 5 stars Great sound and video
Reviewed in Australia on 27 June 2021
Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase
It has great sound and video
Great for getting in touch with other Alexa devices….
7 people found this helpful
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Yuvi
3.0 out of 5 stars Not compatible with YouTube
Reviewed in Australia on 13 December 2021
Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase
I pay for YouTube premium and this device does not support YouTube video or YouTube music.
I have 6 Google Nest Hubs and was looking forward to changing to echo because;
it has a camera for video calls & security monitoring
Superb sound quality
Large screen
Cheap price point

If one day it supports YouTube video and music I will definitely switch. For now I am returning this product until they refine the device for media consumption.
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Megan Kennedy
4.0 out of 5 stars Good value for money
Reviewed in Australia on 22 December 2021
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
I was looking for a new device and this one was on special so I thought why not. The screen quality and sound are very very good. It was harder to setup as it took me resetting it 3 times for it to actually recognize i was speaking. Once that was done though no issues after that.
One person found this helpful
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Baz X
1.0 out of 5 stars Quite limited functionlity in Australia...probably not a great buy
Reviewed in Australia on 10 December 2021
Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase
This can only do a fraction of the things the US Alexa engined device can do. I just bought it to replace my aging Echo 'Dot' ...it doesn't do much more more, to be honest.

If you're in Australia, save your money. I have no idea how well this works with a smart home but I am betting it is fairly limited as well, compared to the US sited devices.
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