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Never Split the Difference: Negotiating as if Your Life Depended on It Paperback – 29 May 2017

4.6 out of 5 stars 23,961 ratings

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From the Publisher

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Review

"This book blew my mind. It's a riveting read, full of instantly actionable advice - not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home." -- Adam Grant, Wharton professor and bestselling author of ORIGINALS and GIVE AND TAKE "Emphasizes the importance of emotional intelligence without sacrificing deal-making power. From the pen of a former hostage negotiator - someone who couldn't take no for an answer - which makes it fascinating reading. But it's also eminently practical. In these pages, you will find the techniques for getting the deal you want." -- Daniel H. Pink, bestselling author of TO SELL IS HUMAN and DRIVE "Former FBI hostage negotiator Chris Voss has few equals when it comes to high-stakes negotiations. Whether for your business or your personal life, his techniques work." -- Joe Navarro, former FBI Special Agent and bestselling author of WHAT EVERY BODY IS SAYING "Filled with insights that apply to everyday negotiations." Business Insider "A master of persuasion." Forbes

Book Description

The definitive playbook for any negotiation situation, by the FBI's former lead hostage negotiator.

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Product details

  • Publisher ‏ : ‎ CENTURY - TRADE; 1st edition (29 May 2017)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 288 pages
  • ISBN-10 ‏ : ‎ 1847941494
  • ISBN-13 ‏ : ‎ 978-1847941497
  • Dimensions ‏ : ‎ 12.9 x 1.7 x 19.8 cm
  • Customer Reviews:
    4.6 out of 5 stars 23,961 ratings

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4.6 out of 5 stars
4.6 out of 5
23,961 global ratings

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Top reviews from Australia

Reviewed in Australia on 8 August 2018
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Reviewed in Australia on 27 February 2019
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Top reviews from other countries

M. Turner
1.0 out of 5 stars Too "American", poor writing style, and terribly simplistic!
Reviewed in the United Kingdom on 28 April 2020
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136 people found this helpful
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Grahame Cossum
5.0 out of 5 stars Quite simply..it works.
Reviewed in the United Kingdom on 22 February 2018
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166 people found this helpful
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Dr Tommy W
5.0 out of 5 stars Bought book for £4.45. Negotiated a £46,000 discount a few months later, using techniques from the book. Good investment!
Reviewed in the United Kingdom on 4 April 2018
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140 people found this helpful
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Grace
5.0 out of 5 stars This helped to improve my relationship with my child
Reviewed in the United Kingdom on 31 December 2019
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70 people found this helpful
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K. B
1.0 out of 5 stars Poor quality printing job. Disappointed.
Reviewed in Canada on 8 March 2020
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K. B
1.0 out of 5 stars Poor quality printing job. Disappointed.
Reviewed in Canada on 8 March 2020
I’m enjoying the book but I’m dismayed by the poor quality of the book with some pages printed in a way that sentences are missing. I’ve never seen this before. See pictures.

The poor printing is not the whole book and only on a dozen pages. But still, very disappointing.
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101 people found this helpful
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