Amazon.com.au:Customer reviews: Philips Hue Smart Bridge (Compatible with Amazon Alexa, Apple HomeKit, and Google Assistant)
Skip to main content
.com.au
Hello Select your address
All
Select the department you want to search in
Hello, Sign in
Account & Lists
Returns & Orders
Cart
All
Best Sellers Customer Service Prime Today's Deals Fashion Music New Releases Books Kindle Books Electronics Home Gift Cards Toys & Games Computers Audible Video Games Beauty Sports, Fitness & Outdoors Home Improvement Health & Personal Care Gift Ideas Pet Supplies Automotive Coupons Subscribe and save Sell
Createspace

  • Philips Hue Smart Bridge (Compatible with Amazon Alexa, Apple HomeKit,...
  • ›
  • Customer reviews

Customer reviews

4.6 out of 5 stars
4.6 out of 5
867 global ratings
5 star
77%
4 star
15%
3 star
4%
2 star
2%
1 star
3%
Philips Hue Smart Bridge (Compatible with Amazon Alexa, Apple HomeKit, and Google Assistant)

Philips Hue Smart Bridge (Compatible with Amazon Alexa, Apple HomeKit, and Google Assistant)

byPhilips Hue
Style Name: BridgeChange
Write a review
How are ratings calculated?
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
See All Buying Options

Top positive review

All positive reviews›
Neil H.
4.0 out of 5 starsFast and flawless
Reviewed in Australia on 10 August 2020
I bought this to replace a Belkin Wemo smart plug. The Wemo would be slow to respond to commands, would occasionally drop off the network and I would often get "Device isn't responding" when used with Alexa (but it would always switch on when asked to the second time). I also wanted to be able to pair it with a Hue sensor without using IFTTT.

The Hue smart plug responds very quickly to the sensor and voice commands via Alexa, and so far I've had no issues with it losing its connection or failing to respond to my voice commands via Alexa. It's not as bulky as the Wemo, but still impedes access to any socket next to it (see photo).

One disadvantage compared to the Wemo plug is that it doesn't monitor power usage.

Would be an easy 5 stars if the form factor was smaller and it had power monitoring.
Read more
11 people found this helpful

Top critical review

All critical reviews›
Don Apps
1.0 out of 5 starsMisleading product
Reviewed in Australia on 15 April 2021
This plug is not recognised by Hue as a plug. Only recognises it as a lamp no matter how much you try to change it.
At $55.00 it is overpriced. Not only that it maximum amp is 10 amp and all says not to use on any cooking or home appliances. E.g kettles , toaster.
Absolutel rubbish
Read more
8 people found this helpful

Search
Sort by
Top reviews
Filter by
Verified purchase only
All stars
All formats
Text, image, video
Filtered by
Verified purchasesClear filter
853 global ratings | 247 global reviews

There was a problem filtering reviews right now. Please try again later.

From Australia

Neil H.
4.0 out of 5 stars Fast and flawless
Reviewed in Australia on 10 August 2020
Verified Purchase
I bought this to replace a Belkin Wemo smart plug. The Wemo would be slow to respond to commands, would occasionally drop off the network and I would often get "Device isn't responding" when used with Alexa (but it would always switch on when asked to the second time). I also wanted to be able to pair it with a Hue sensor without using IFTTT.

The Hue smart plug responds very quickly to the sensor and voice commands via Alexa, and so far I've had no issues with it losing its connection or failing to respond to my voice commands via Alexa. It's not as bulky as the Wemo, but still impedes access to any socket next to it (see photo).

One disadvantage compared to the Wemo plug is that it doesn't monitor power usage.

Would be an easy 5 stars if the form factor was smaller and it had power monitoring.
Customer image
Neil H.
4.0 out of 5 stars Fast and flawless
Reviewed in Australia on 10 August 2020
I bought this to replace a Belkin Wemo smart plug. The Wemo would be slow to respond to commands, would occasionally drop off the network and I would often get "Device isn't responding" when used with Alexa (but it would always switch on when asked to the second time). I also wanted to be able to pair it with a Hue sensor without using IFTTT.

The Hue smart plug responds very quickly to the sensor and voice commands via Alexa, and so far I've had no issues with it losing its connection or failing to respond to my voice commands via Alexa. It's not as bulky as the Wemo, but still impedes access to any socket next to it (see photo).

One disadvantage compared to the Wemo plug is that it doesn't monitor power usage.

Would be an easy 5 stars if the form factor was smaller and it had power monitoring.
Images in this review
Customer image
Customer image
11 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Don Apps
1.0 out of 5 stars Misleading product
Reviewed in Australia on 15 April 2021
Verified Purchase
This plug is not recognised by Hue as a plug. Only recognises it as a lamp no matter how much you try to change it.
At $55.00 it is overpriced. Not only that it maximum amp is 10 amp and all says not to use on any cooking or home appliances. E.g kettles , toaster.
Absolutel rubbish
8 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Checho 20
3.0 out of 5 stars It works, but It s a bit overpriced
Reviewed in Australia on 9 October 2020
Style Name: BridgeVerified Purchase
I wont give this product the highest score mainly because I truly believe this should ve come with the light bars, and NOT sold separately. The light bars are expensive already. I purchased them just to find a big surprise...They don t work unless you purchase this bridge device. DOn't take me wrong. THe device does its job, but just a bit unhappy due to the fact they mention in little font you need this device. I wonder how many people purchased the light bars just to realise they had to spend almost $100 extra dollars to get them to work?
7 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Snoopy Combley
3.0 out of 5 stars It takes over from existing settings which is a pain
Reviewed in Australia on 10 September 2019
Style Name: Motion SensorVerified Purchase
Overall it is a good product and works pretty well however I have one problem with it, if you are using it in a room where you have already turned the light on the when you move around the sensor takes control of the light and turns it off after what ever time you have set on the Alexa / Hue app. In this day of IFTTT I would have expected that if the light was already on then the movement sensor would not take over or at a minimum give you an option in the setup as to which has priority you or the movement sensor.

It would be great for a passage or stairs etc. but it is a pain in a bedroom or lounge where you would like the lights to turn on when you walk in but don't want them turned off when ever you move if you are already in the room.
10 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Patrick
3.0 out of 5 stars Works as intended, but would not buy another one.
Reviewed in Australia on 7 July 2019
Verified Purchase
While useful, the fact that it only allows one action for each button is not ideal. That is, each button can be a scene or a state, but not cycle through and you will need another button for off state. The other Philips switch is more practical, unless you need a battery free alternative.

UPDATE: You can modified the operation of the device using Philips developer kit, API commands and JSON.... if that made sense to you, then you will find altering the commands so that a single button pressed once turns on, pressed again turns off - this way you can have this remote control multiple rooms, even one button for on/off the entire setup.
If not, then you will either have to stick with the basic function or look at alternative app to control your Philips Hue setup that allows customised buttons - you will have to pay for this.
8 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Jeff R
TOP 10 REVIEWER
5.0 out of 5 stars Really Impressed
Reviewed in Australia on 19 July 2019
Style Name: Motion SensorVerified Purchase
I have been looking at these for a while, and took the plunge on Prime Day for a good price. this little beauty is awesome.
Small with a magnetic base to fit on a small bracket included, and runs on 2 x AAA batteries. the instructions say they will last for 2 years, so I will have to wait to find out :) Piece of cake to setup and seems to work reliably 100% off the time so far. I think I need more of these now... I will have to wait till they are on special again.
Other reviewers talk about a temperature sensor and lux sensor in the unit, it is not documented anywhere but yes they exist as long as you are using Apple Home. I am using Alexa and these sensors cannot be accessed as yet
Great value
4 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Mark Radford
5.0 out of 5 stars The brain of the Philips Hue system. Get one of these if you want the bulbs to work to their full potential.
Reviewed in Australia on 3 April 2018
Style Name: BridgeVerified Purchase
I've had an Echo Dot (Alexa) from Amazon for a while now and wanted to add some smart devices to it, so I bought this and two Philips Hue bulbs to try it out. The set up took a bit of concentration, but before long I had the lights connected to wifi via the Hue Smart Bridge and was controlling it all via my phone. Step one done.

Then it came time to connect it to Alexa. The downside here is that I had to link my Amazon account to the Philips Hue system in order for it to work. This technically means a computer somewhere on the Internet is relaying messages from my Echo Dot to the Hue Bridge for me (even thought they're only meters from each other). The advantage is that I can control the lights from Alexa but also from anywhere via the app. Good fun.

At the end of the day, there's a great satisfaction controlling the lights in the house via Alexa. I've got a few other smart devices since and Alexa can control them all. I'm pretty sure there are a lot more things I could start doing with this system. I feel like I've only just started scratching the surface.
11 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Andy
5.0 out of 5 stars Simple, yet effective !
Reviewed in Australia on 27 June 2019
Style Name: Dimmer SwitchVerified Purchase
When I first set up my Smart Home, I never thought I’d be looking at a physical switch - smart tech is all about voice control and apps - right? Well yes, but then comes the ease of use - while apps and voice work well, this switch just does what it should.

No need to flick through your phone, ask a certain command etc ... just hit on / off or brightness up / down and you’re controlling your Hue lights !

While this may seem old fashioned, the beauty of this switch is being able to control multiple lights on one switch - for example, I have 3 lights in my living space plus two behind my TV - 5 in total. With the switch I can easily program it to control all five at once, no need to walk round and flip separate switches!

Set up a couple of these around your home and you can control each room separately, without having to open the app.

You can also stick the switch to the wall (as in my photo) or remove and use as a remote (which also has a magnet built in)

Great product and well priced!
Customer image
Andy
5.0 out of 5 stars Simple, yet effective !
Reviewed in Australia on 27 June 2019
When I first set up my Smart Home, I never thought I’d be looking at a physical switch - smart tech is all about voice control and apps - right? Well yes, but then comes the ease of use - while apps and voice work well, this switch just does what it should.

No need to flick through your phone, ask a certain command etc ... just hit on / off or brightness up / down and you’re controlling your Hue lights !

While this may seem old fashioned, the beauty of this switch is being able to control multiple lights on one switch - for example, I have 3 lights in my living space plus two behind my TV - 5 in total. With the switch I can easily program it to control all five at once, no need to walk round and flip separate switches!

Set up a couple of these around your home and you can control each room separately, without having to open the app.

You can also stick the switch to the wall (as in my photo) or remove and use as a remote (which also has a magnet built in)

Great product and well priced!
Images in this review
Customer image Customer image
Customer imageCustomer image
3 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Jeff R
TOP 10 REVIEWER
5.0 out of 5 stars Simple and Good
Reviewed in Australia on 13 July 2019
Style Name: BridgeVerified Purchase
The Phillips Hue hub and products are all good quality. My only gripe and it has nothing to do with the product, is you cant connect two or more hubs on the same system and have them work together, something that Phillips really needs to sort out. So if you have more than 50 Hue devices in your home, and want it to work with Alexa, then I probably would look elsewhere. Other than that its all good
3 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Tomtho
4.0 out of 5 stars Great product but a few little issues
Reviewed in Australia on 18 March 2021
Style Name: Dimmer SwitchVerified Purchase
Absolutely love these around the house to control lights and the magnetic mount is also very hand to bring onto the couch with you but there are a few litle issues with it. Firstly the design isnt very refined as the buttons are a little bit out of line and move 1mm or so left and right with a low tollerance so sometimes it feels like I've pressed it but it doesnt pick it up. Secondly it seems to not be able to connect more often than I'd like for a hue product with a red light for the first 4 or so actions you do.
One person found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


  • ←Previous
  • Next page→
Need customer service? Click here
‹ See all details for Philips Hue Smart Bridge (Compatible with Amazon Alexa, Apple HomeKit,...

Your recently viewed items and featured recommendations
›
View or edit your browsing history
After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in.

Back to top
Get to Know Us
  • About Us
  • Careers
  • Corporate Information
  • Press Releases
  • Amazon Science
Make Money with Us
  • Independently Publish with Us
  • Sell on Amazon
  • Drive with Amazon Flex
  • Advertise Your Products
  • Associates Program
  • Host an Amazon Hub
Let Us Help You
  • COVID-19 and Amazon
  • Your Account
  • Your Orders
  • Delivery Rates & Policies
  • Returns & Replacements
  • Manage Your Content and Devices
  • Help
  • Brazil
  • Canada
  • China
  • France
  • Germany
  • India
  • Italy
  • Japan
  • Mexico
  • Netherlands
  • Poland
  • Singapore
  • Spain
  • Turkey
  • United Arab Emirates
  • United Kingdom
  • United States
And don't forget:
  • Amazon Advertising
  • Amazon Web Services
  • Goodreads
  • Shopbop
  • Conditions of Use & Sale
  • Privacy Notice
  • Interest-Based Ads Notice
© 1996-2022, Amazon.com, Inc. or its affiliates