Amazon.com.au:Customer reviews: Razer AU Kraken X Multi-Platform Wired Gaming Headset, Black, RZ04-02890100-R3M1, One Size
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  • Razer AU Kraken X Multi-Platform Wired Gaming Headset, Black,...
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Customer reviews

3.9 out of 5 stars
3.9 out of 5
11,130 global ratings
5 star
55%
4 star
17%
3 star
8%
2 star
9%
1 star
11%
Razer AU Kraken X Multi-Platform Wired Gaming Headset, Black, RZ04-02890100-R3M1, One Size

Razer AU Kraken X Multi-Platform Wired Gaming Headset, Black, RZ04-02890100-R3M1, One Size

byRazer AU
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Top positive review

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Richard
5.0 out of 5 starsGood headset for zoom meetings
Reviewed in Australia on 6 December 2020
I got these purely for zoom meetings for work. I just wanted a headset with a mic that didn't look too much like a hardcore gaming headset. I got them during the black friday sale, so for the price I paid these were perfect.

My colleagues say my voice is crystal clear. The sound is fine for meetings. It's not as comfy as my pair of Bose QC35s, I feel the quality of the ead pads aren't as soft, but for the price it's still amazing.

One thing to consider is the mic is a bendable arm so you can't just swivel the mic away entirely like other headsets. This wasn't really an issue for me as having the mic arm always there didn't bother me and I didn't really notice it, it's pretty thin. In fact for me it was a feature because my voice was a bit loud (even though I dialled it down in the software settings) and I fixed it by moving the mic slightly further away from my mouth. If the mic arm was fixed I couldn't have done this, so it was a lucky feature for me.
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4 people found this helpful

Top critical review

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Kelvin
TOP 1000 REVIEWER
2.0 out of 5 starsWould of been a great product if the headset was more durable... be warned.
Reviewed in Australia on 13 April 2021
I've been using the headset for the past 3 months now. Was happy with the mic and sound quality. It was a bit uncomfortable to wear at first but you get used to it.

One day when adjusting my headset, the side where you adjust the length of the headset snapped. I didn't even apply any strong pressure on it. Was super disappointed. Time to find a more durable headset.
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28 people found this helpful

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From Australia

Sam
2.0 out of 5 stars Low quality, better off spending the money to get a decent mic
Reviewed in Australia on 20 October 2021
Verified Purchase
Treated the mic very carefully so that I wouldn’t be the cause of any issues. However, my friends in calls with me constantly complain about the low quality mic and after a period of 3 weeks the audio also got crappy, it would spike at max volume and then go back to my set volume. While cushioning is comfortable, the plastic is frighteningly flimsy. I feel like if I grip it a little too hard when picking it up it’ll shatter.
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Ben
5.0 out of 5 stars Great sound for a small price tag.
Reviewed in Australia on 27 August 2021
Verified Purchase
Cheap, good all round lows mids and highs for the price. Only drama I have is amazon has charged me twice for the one item even at double price it's probably worth it but for $60 you can't go wrong.
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JP
3.0 out of 5 stars Microphone is low
Reviewed in Australia on 27 September 2021
Verified Purchase
Comfortable, with great sound. Had a lot of trouble getting the mic to work well. When I did get it to work, it was very low. Ended up buying an external microphone instead.
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Kerellos Georgy
2.0 out of 5 stars DO NOT BUY:
Reviewed in Australia on 13 September 2021
Verified Purchase
Performance of the headset was great however the quality of product is extremely low. The Headset came with screws loose and instantly broke within a week
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Logan
5.0 out of 5 stars Great low buget headset
Reviewed in Australia on 30 August 2021
Verified Purchase
Great low budget headset, surround sound too! Would definitely recommend 10/10
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Niyaz
2.0 out of 5 stars Poor Microphone Quality
Reviewed in Australia on 11 June 2021
Verified Purchase
Not comfortable after 30min usage. Mic volumne is very low.
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From other countries

Mark
5.0 out of 5 stars Initial Problems but not with the Headset
Reviewed in the United Kingdom on 1 August 2021
Verified Purchase
The headset is the most comfortable I've worn. My previous headset had very firm ear cushions that pressed my glasses painfully in to my head. These one are so big and soft I can wear the headset for hours of happy gaming.

There was a problem with them at first though. The volume of the mic was so low my friends couldn't hear me when I spoke. I contacted Realtek to install the latest drivers and then contacted Amazon support who were brilliant. There is a video on the Razer site that is very helpful too but none of these steps solved my problem. So if you experience similar difficulties, here's what I did to fix it. I went to Sound Settings>Sound Control Panel (in blue on the right)>Recording tab>Right-clicked the microphone>Properties>Levels and then used the slider to boost the microphone level. And now I'm deafening my online friends!
3 people found this helpful
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João Coropos
2.0 out of 5 stars Great sound, awful mic
Reviewed in the United Kingdom on 8 June 2021
Verified Purchase
Bought these a few months back and every since I bought then my friends said my mic sound was very low and they all had to increase the volume just for me, wether it was in TeamSpeak or Discord. Bare in mind I did increased the volume of the mic in Windows and tried different approaches to it as well. Sound wise never had any issues with it, but the mic has been awful since day 1. Which makes me think it can possibly be a fault with it. A couple of months ago started having new issues with the mic. Every few minutes (10/15/20) my friends report static noise coming from them that only stops once you speak again. Very disappointed with them. I love razer products as I had a few throughout the years, but this headset didn't match the expectations. By far..
3 people found this helpful
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Paul Taylor
1.0 out of 5 stars Product not fit for purpose. A lot wrong with an otherwise OK product
Reviewed in the United Kingdom on 9 July 2021
Verified Purchase
Several issues have shown up over time:
1 - the mute button doesn't mute. There is a crossover issue between the audio being played back in the headset and the microphone feed, even when muted. My friends could hear whatever was playing on in the background (movie, Youtube, music, etc...) even though I'd flicked the mute toggle.
2 - when on low volume, audio seems to prefer the right-hand earcup. There is a definite balance issue between the cups.
3 - finally, after 8 months of intermittent use, the plastic headband connecting the cups broke by itself. There are multiple stress cracks along the curvature of the headband. It's bad.

However, the audio quality - imo - is great. Great depth and detail. But the cons offset the pros by a mile. Do not buy this product unless Razer changes its materials.
3 people found this helpful
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Mr B Monaghan
2.0 out of 5 stars Poor sound quality, broke within a week.
Reviewed in the United Kingdom on 22 April 2021
Verified Purchase
Bought to replace a cheapish headset (£20) I bought early in lockdown. Sound quality wise this is significantly worse for general listening (music etc), although the surround sound is much better for gaming (as you would hope).

However due to what feels like a pretty bonkers design flaw; it has now broke after just 2 weeks. The cable to connect to the PC is split into two, with a female/male connector half way along the cable...this seems to have already broken as it either completely stops working, or microphone cuts out, or it is low quality/crackling.

I do not understand what the purpose of having a connector half way through the cable is, as it just creates a kink in the chain which has (obviously) broken. This design flaw combined with the less than stellar sound quality is why I have given it two stars. Noise cancellation however is fine.

Not really sure this is worth the money, for a little more you can get a better designed headset, and for a lot less you can get much higher sound quality, if you're willing to sacrifice surround sound during gaming.
2 people found this helpful
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