Amazon.com.au:Customer reviews: Ring Video Doorbell 3 – enhanced wifi, improved motion detection, easy installation
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  • Ring Video Doorbell 3 – enhanced wifi, improved motion detection, easy...
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Customer reviews

4.1 out of 5 stars
4.1 out of 5
158 global ratings
5 star
58%
4 star
21%
3 star
7%
2 star
4%
1 star
10%
Ring Video Doorbell 3 – enhanced wifi, improved motion detection, easy installation

Ring Video Doorbell 3 – enhanced wifi, improved motion detection, easy installation

byRing
Style Name: Ring Video Doorbell 3Change
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Top positive review

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Stephen Moller
5.0 out of 5 starsExcellent support after technical issues
Reviewed in Australia on 29 August 2020
I purchased this product as I work from home at the back of the house and often miss people at the front door. I have spent about 2 hours trying to set this up. All health checks are operational but nothing actually works as a door bell. What initially Looked like a very expensive not very smart door bell was quickly resolved when Ring Customer Service stepped up. They diagnosed a technical fault with my original purchase and replaced it in 2 days. Great service from Nicole and Louis from Phoenix given in live in Sydney Australia. Once the new unit was unpacked, it was working perfectly in 5 minutes. The team at ring are super professional and a pleasure to work with.
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17 people found this helpful

Top critical review

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Sam McLeod
TOP 1000 REVIEWER
1.0 out of 5 starsAbsolute garbage product
Reviewed in Australia on 27 July 2020
Absolute garbage.

It all started with the “5 minute” firmware update take over 30 minutes on my 100Mbit internet connection.

Next the device seemed to be in some sort of boot failure loop where it would boot, the circle of LEDs would flash, then it’d appear online for a bit and fail again.

Then after three complete resets it finally came online - only for me to find the video stream wouldn’t work despite having a very strong wireless signal on the device and my iPhone.

The application setup process was clunky and felt like it was a very ‘alpha’ product despite being the third generation.

Absolutely would not recommend buying ring products!
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28 people found this helpful

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From Australia

RichOz
2.0 out of 5 stars Don't bother if you think you will getter better remote performance
Reviewed in Australia on 8 January 2021
Style Name: Ring Video Doorbell 3Verified Purchase
Have 3 of them recently upgraded, wifi in any form is not reliable, have persisted and will still use the product but if you are going to be relying on it for security only hardwire don't bother with wifi.

If you haven't been off your wifi for a couple of days and going out, restart the ring app and check via your 4G otherwise you might get really delayed notifications.
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Aaron
1.0 out of 5 stars Great in theory
Reviewed in Australia on 15 February 2021
Verified Purchase
Although i love the concept, i find that the app is so slow to boot up, a courier driver has pretty much left by the time you are able to see them.
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Avila
2.0 out of 5 stars App is messy and they are continually trying to put the up sell on you.
Reviewed in Australia on 3 November 2020
Verified Purchase
Adequate only. The device is good but it is let down by a poorly designed APP. It comes into rip off country with the up sell on Video's
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