Amazon.com.au:Customer reviews: Ring Video Doorbell 3 – enhanced wifi, improved motion detection, easy installation

Top positive review

Excellent support after technical issues

Reviewed in Australia on 29 August 2020

I purchased this product as I work from home at the back of the house and often miss people at the front door. I have spent about 2 hours trying to set this up. All health checks are operational but nothing actually works as a door bell. What initially Looked like a very expensive not very smart door bell was quickly resolved when Ring Customer Service stepped up. They diagnosed a technical fault with my original purchase and replaced it in 2 days. Great service from Nicole and Louis from Phoenix given in live in Sydney Australia. Once the new unit was unpacked, it was working perfectly in 5 minutes. The team at ring are super professional and a pleasure to work with.

17 people found this helpful

Top critical review

All critical reviews›

Absolute garbage product

Reviewed in Australia on 27 July 2020

Absolute garbage.

It all started with the “5 minute” firmware update take over 30 minutes on my 100Mbit internet connection.

Next the device seemed to be in some sort of boot failure loop where it would boot, the circle of LEDs would flash, then it’d appear online for a bit and fail again.

Then after three complete resets it finally came online - only for me to find the video stream wouldn’t work despite having a very strong wireless signal on the device and my iPhone.

The application setup process was clunky and felt like it was a very ‘alpha’ product despite being the third generation.

Absolutely would not recommend buying ring products!

28 people found this helpful

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From Australia

Stephen Moller

Excellent support after technical issues

Reviewed in Australia on 29 August 2020

Verified Purchase

17 people found this helpful

Helpful

No brainer security and convenience for your front door

Reviewed in Australia on 3 September 2021

Style Name: Ring Video Doorbell 3Verified Purchase

Our Ring Video Doorbell has become has an integral part of our lives since being installed. I could not imagine a life without a video doorbell.

Pros
- Accept packages even when no one is home.
- All Echos can provide notification when someone is at the front door.
- Security for your front door.

Cons
- Some battery finicky if goes flat when hardwired say you knock out the DC converter you still have to remove the battery to get charged again.

Helpful

Love it

Reviewed in Australia on 24 June 2021

Style Name: Ring Video Doorbell 3Verified Purchase

Great doorbell. Not hard to install, battery life is pretty good. Motion detection still will occasionally pick up outside of Set zones but that’s only a small annoyance. Being able to speak to people through the doorbell is great though especially if you can’t get to the front door or are Not At home.

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