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Meet Alexa

  • Spotify
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Customer reviews

2.9 out of 5 stars
2.9 out of 5
246 global ratings
5 star
33%
4 star
9%
3 star
9%
2 star
10%
1 star
39%
Spotify

Spotify

bySpotify
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Top positive review

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Marco
4.0 out of 5 starsworks great even for multiroom, could have better show capabilty
Reviewed in Australia on 20 January 2021
i use this all the time.
i have multiroom music groups set up in alexa and i can select them from spotify directly. mutiroom
has some quirks but they are amazon related and the occur even with amazon music.

wish there was more capability for show devices. e.g. lyrics etc that you get on spotify apps on tvs etc
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2 people found this helpful

Top critical review

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GraceElyse
2.0 out of 5 starsstops music randomly & plays random playlists instead of what you ask for
Reviewed in Australia on 13 December 2019
when I first started using it it seemed to work not problem. then it would randomly stop the music, sometimes it would start again after 5mins and other times it wouldnt play at all. asking Alexa to continue would get a couple of seconds of music before stopping again. now alexia tells me she cant find any playlist i ask for and when i asked to plah my liked songs she started playing a classical music playlist (ive never listened to that so it was a random playlist on spotify). she did this several times, although the playlists she did play were different (one was piano background music) none of them were anh of my playlists, and the list name didnt sound remotely like ‘liked songs’ so how she thought thats what i was asking I have no idea. The skill needs to be fixed desperatly
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2 people found this helpful

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From Australia

Jonathon Clark
1.0 out of 5 stars Gone downhill
Reviewed in Australia on 29 November 2019
Worked fine up until a few weeks ago.. It has stopped playing my playlists that I have set in a routine or If I ask Alexa. I can use the Spotify app to stream to my echo show and it works fine.
2 people found this helpful
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Pabloaust
1.0 out of 5 stars No voice commands to select music with Spotify Skill
Reviewed in Australia on 21 April 2020
Used to work fine. Now Alexa acknowledges the command to play my music on Spotify but nothing. Just silence. Amazon Support was not helpful and did not fix it.
Spotify Support tried a few thing, disable Skill, reinstall Spotify. No help. They said it was an Amazon issue.
Spotify will play on Echo devices from the Spotify app, but no selection of music is possible with voice commands.
Amazon Prime music works fine with voice commands.

Something happened sfter submitting my review. Alexa is behaving as per specifications. Seriously dobut if it is a result of my commets.
12 people found this helpful
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Greg W. Smith
1.0 out of 5 stars Not Working
Reviewed in Australia on 31 December 2019
The skill used to work fine, but now it doesn't. Alexa now acknowledges the command as per normal, but the music doesn't play. Tried unlinking and linking, but no joy.
2 people found this helpful
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James penry
5.0 out of 5 stars works perfectly and so simple
Reviewed in Australia on 14 February 2022
after readying all the reviews i was glad i ignored them all.. this app works perfectly fine.. easy to link, easy to ask foe songs, even recongnises when my parents ask for a so g over face time.. ha.. love it and use it evey day.
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Catherine
1.0 out of 5 stars what the???
Reviewed in Australia on 15 April 2020
used to work fine... for some reason... ‘alexa start spotify’ ‘here is spotify’...??? nothing!!! then when it does work its not linking to spotify properly so plays some random playlist that ive never played before, will not play the playlist im asking, and wont play resume from another device...???
9 people found this helpful
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surdeep singh
1.0 out of 5 stars crap
Reviewed in Australia on 12 December 2019
spotify is not supported on this device. error.. work fine on google nest
One person found this helpful
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Pat Jay
1.0 out of 5 stars frustrating
Reviewed in Australia on 15 September 2020
Alexa will play other music apps fine but Spotify just plays silence or last played song when using voice command on the echo dot alexa on phone and tablet works but just not the echo on same home network.

Steps taken to rectify but still the problem occurs.

Uninstall/Reinstall Spotify on the echo
Delete voice recordings on Amazon
Reset Echo
Reset wifi settings on echo
Reset modem
Use google DNS on modem
Reset wifi on echo and delete wifi passwords saved on Amazon.
2 people found this helpful
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Juan P Franco
2.0 out of 5 stars it used to work perfectly fine now it doesn’t.
Reviewed in Australia on 22 April 2020
it just plays whatever was playing last on spotify. regardless of what is ask her to play.
4 people found this helpful
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Rach_ejm
1.0 out of 5 stars Not working for alarm or routines
Reviewed in Australia on 3 December 2019
When i first got my echo dot spoitfy worked fine now it no longers plays for alarm or routines (main reason i got the alexa!) very annoying
2 people found this helpful
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Annabel
1.0 out of 5 stars Spotify on Alexa
Reviewed in Australia on 4 February 2020
I have linked my spotify account, but Alexa doesn’t recognise it or any playlists. Alexa only plays music from Amazon Music. It only works is if I connect my phone to the echo in the Spotify app. It works fine on my Google home.
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