Amazon.com.au:Customer reviews: Withings Steel HR Sport - Black Steel HR Sport - Multi-Sport Hybrid Smartwatch, Unisex-Adult, Black, 40mm
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Customer reviews

4.2 out of 5 stars
4.2 out of 5
2,768 global ratings
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4 star
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3 star
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2 star
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1 star
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Withings Steel HR Sport - Black Steel HR Sport - Multi-Sport Hybrid Smartwatch, Unisex-Adult, Black, 40mm

Withings Steel HR Sport - Black Steel HR Sport - Multi-Sport Hybrid Smartwatch, Unisex-Adult, Black, 40mm

byWithings
Colour: BlackChange
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Top positive review

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Samuel C. Quirk
5.0 out of 5 starsFocus on important stuff
Reviewed in Australia on 24 October 2018
I've been looking at 'smart' watches for a while...I am invested in the Google ecosystem but in my opinion the Wear OS options try to be all things to all people and end up over promising and not delivering. So I have been seeking a hybrid option that does the basics really well and is largely platform neutral (i.e. Google vs Apple vs Microsoft vs Samsung).

What are the basics? It shows the time, looks nice, provides core health measurements and the app is elegant and simple. How? I am an average guy - I want to be healthier - but I will not be performing a triathlon anytime soon... So.....I do not need a device designed by NASA; I need a device that is robust, reliable and simple to use. It needs to present info to me so I can make my own decisions and not drown me with useless data.

The battery life is excellent.

My experience has been so good I purchased a Withings Body + Scale too.

If the next generation somehow included Google Wallet & Google Play I'd buy Withings gear for a long time into the future. Great product - recommended.
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7 people found this helpful

Top critical review

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Colin J
1.0 out of 5 starsNot at all accurate
Reviewed in Australia on 18 December 2019
I wanted to upgrade from a Garmin Vivosmart 4 HR, and made a huge mistake by getting this Steel HR Sport. I did so after reading some reviews. I found the following problems.
The length of stride cannot be adjusted. It is set at 0.8 metre (my walking stride is 0.75 metre), so all distances are incorrect. Also, there is no difference in stride between running and walking.
The calories used is hoplessly inaccurate. I consume 2,200 - 2,600 per day, depending upon my exercise routine. The Steel never showed more than 1,700. It never recorded calories burned at gym on the cross-trainer or the bike, which usually were 300+.
Unlike the Garmin, it does not recognise when you are on a cross-trainer, or stepper machine, or rowing machine. So this exercise is never shown or recognised on the app at all. The only thing shown is the steps walking to and from the gym.
The only use for this watch, in my opinion, is to count steps and monitor your sleep. Even the max heart rate recorded is inaccurate. I have exchanged several emails with Withers support (no local phone presence) and their only comment was that they would suggest my problems as a software upgrade in due course. I have had the watch for 5 days and hope that Amazon will take it back.
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One person found this helpful

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From Australia

Amazon Customer
5.0 out of 5 stars Overall nice tracker
Reviewed in Australia on 12 October 2018
Colour: BlackVerified Purchase
Bought it week ago and it still shows 100% of battery, maybe it is broken (?) or just energy efficient. I've charged it once only, that was after walk on Saturday (it arrived with about 40% of battery), then I'd watches on my wrist for the whole week. I sync data twice a day, thus watches are not connected to phone unless I need to sync. Not sure how good are measurements in comparison with other trackers as this device is my first tracker, but heart rate is more or less correct and in HealthMate app it is possible to see relative differences in rate. Steps are also are about right. Through this week heart rate was not logged twice, one time at night (probably sensor moved away from where it should be), another one - on my way home from office, don't know why.

Good points:
- easy to use, interface is basically one button.
- it automatically detects when I walk (not always correct, though) and records activity in app without need to select activity manually.
- all data is easy to find in HealthMate.
- energy efficient. In workout mode it consumes more battery, but in everyday usage it is perfectly fine after a week already without any sign of losing battery.

Not so good points:
- band is not very comfortable for me, I guess a bit too long and thus clasp is shifted from the middle, making it is kind of inconvenient: if I close it tight, then wrist feels bad; if it is loose, then watches move too freely.
- it has connected GPS (which is fine) and requires app to be open in order to record location data (which is not that fine).
- sleep detection is fine in general, but counts in time I lie in a bed in the morning even though I'm already awake and (I believe) move a bit more than in sleep.
- not really related to device, but anyway. HealthMate app can't log food intakes without MyFitnessPal, which means my data will be available to yet another service I need to register account in. Would be nice to have similar (maybe simpler) functionality in app itself.
- charger is USB based, easy to place watches on but easy to misplace as well if charger lies on a bed, not flat solid surface like a table for example.
2 people found this helpful
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K
4.0 out of 5 stars Works well, except vibration
Reviewed in Australia on 9 March 2019
Colour: BlackVerified Purchase
Overall, a stylish watch. Does most things well, except that the vibration is quite weak & hard to feel if you're walking, driving, carrying a coffee, etc. I think this is probably due to the watch being rather thin & the physical limitation of the buzzer size. Coming from other smart watches in the past, this is certainly less strong. It's a compromise between style & function. Unfortunately, I think it's too much towards style in this regard.
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alan schliemann
5.0 out of 5 stars Great one month battery life!!!!!
Reviewed in Australia on 6 February 2020
Colour: BlackVerified Purchase
The Withings watch (owned by has all the general health functions but with a battery life of a month and a great app makes it the best fitness watch i have owned. I am waiting on the next release with additional functions
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Danny McCafferty
2.0 out of 5 stars Functions are great.......but
Reviewed in Australia on 19 January 2019
Colour: BlackVerified Purchase
Functions are great but one of the main functions, telling the time, is really difficult at t night. The black face and grey hands make it really difficult to read in low light.
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Adam C
5.0 out of 5 stars Recommend
Reviewed in Australia on 11 August 2019
Colour: BlackVerified Purchase
Awesome watch, does everything I need it to do but some of the functions you wonder how accurate they are like the sleep monitoring.
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From other countries

Barks
2.0 out of 5 stars Nice watch but not made for an active lifestyle
Reviewed in the United Kingdom on 7 August 2021
Colour: BlackVerified Purchase
The functions of the watch are good, it does everything that I bought it for Inc. Sleep tracking and heart rate. I think it's pretty good value too. However I've had 2 issues - the strap causes a bit of a rash on my wrist as the plastic doesn't allow your skin to breathe, and the glass has cracked after less than two months of use. Being a fitness tracker these things should be reasonably hard-wearing. I'm in the gym most days, throwing around heavy weight plates and dumbbells. The irony is, the glass cracked whilst I was making the bed. So yeah, bit disappointed. I'll carry on wearing it, but if the crack lets water in it will probably die.

Update: Withings very kindly reached out and replaced the watch, despite the warranty not covering accidental damage. I was really happy about that.

What I'm less happy about is the accuracy of the hrm. You can be literally gasping for breath and working hard in your training session, heart beating out of your chest, and it will show 75bpm. Like it's only counting every other beat. I just came home from a short bike ride where I was pedalling as fast as I could the whole time - for a brief period it read up to around 175 bpm which was probably about right, then it suddenly decide to drop to 85bpm where it remained for the rest of the ride.

I bought this because it seemed reasonably priced but I think it was false economy. Shame.
Customer image
Barks
2.0 out of 5 stars Nice watch but not made for an active lifestyle
Reviewed in the United Kingdom on 7 August 2021
The functions of the watch are good, it does everything that I bought it for Inc. Sleep tracking and heart rate. I think it's pretty good value too. However I've had 2 issues - the strap causes a bit of a rash on my wrist as the plastic doesn't allow your skin to breathe, and the glass has cracked after less than two months of use. Being a fitness tracker these things should be reasonably hard-wearing. I'm in the gym most days, throwing around heavy weight plates and dumbbells. The irony is, the glass cracked whilst I was making the bed. So yeah, bit disappointed. I'll carry on wearing it, but if the crack lets water in it will probably die.

Update: Withings very kindly reached out and replaced the watch, despite the warranty not covering accidental damage. I was really happy about that.

What I'm less happy about is the accuracy of the hrm. You can be literally gasping for breath and working hard in your training session, heart beating out of your chest, and it will show 75bpm. Like it's only counting every other beat. I just came home from a short bike ride where I was pedalling as fast as I could the whole time - for a brief period it read up to around 175 bpm which was probably about right, then it suddenly decide to drop to 85bpm where it remained for the rest of the ride.

I bought this because it seemed reasonably priced but I think it was false economy. Shame.
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Ricky C
5.0 out of 5 stars Washing machine proof!
Reviewed in the United Kingdom on 20 June 2019
Colour: BlackVerified Purchase
A 40°C synthetics wash is approximately equal to 5000 steps!

But seriously, I've had this a while now and it's a great watch. The battery can last for months (if you don't use the workout mode much, pedometer and heart rate will still work outside this mode), and will charge in about half an hour using a little charging Dock cable thing when you do need to charge.

It's well made and looks good, I especially like the fact it's an analogue watch with a digital display for backup (it remains off most of the time, pushing the crown wakes the little screen and cycles its functions. The screen times out after a minute or so), making it one of the few fitness trackers/smart watches with an actual analogue watch face without a constantly glowing screen. It sticks out a little, but is better than a lot of fitness trackers, and the straps are swappable which is a nice bonus. Also, as noted before, it's sturdy/waterproof enough to survive a trip in the washing machine with only a few minor dents and scratches to show from it, plus now it smells cottony fresh!

The notifications are simple and not too obtrusive. The digital screen is very small so the first sentence of your notification will scroll across it. It's not really designed for reading things like texts, but i use it to determine whether I need to get my phone out to look at something or not. A negative is that it's almost unreadable in bright sunlight (but the analogue watch faces makes up for this when checking time and steps).

The phone companion app is used to keep track of fitness data such as steps, heart rate and workouts, and contains a load of graphs and stats for totals over days, weeks and months. It also gives you achievements for milestones such as walking a total distance equal to walking round the British Isles, which is a nice little motivator. It can also be used to decide on which apps send notifications to the watch which is good.

So to sum up, it's a good looking, sturdy, waterproof, analogue style fitness watch. It should fit most wrists due to the supplied bands design, and the fact that you can swap out the bands for different ones if you want. The digital screen is pretty basic and unobtrusive, it's good for getting the gist of notifications and finding out daily fitness stats, but If you want to use it as a full smart watch like an apple watch, this won't be for you.
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Richard D
2.0 out of 5 stars Looks great but functions did not work well at all
Reviewed in the United Kingdom on 7 July 2019
Colour: BlackVerified Purchase
Really liked the look of this fitness watch. I mainly bought it to track sleep, steps and heart rate.

It did a good job with heart rate, but only caught about half my steps. Also it missed more than half my sleep, so gave false analysis. Used it for 3 nights, and only one night's sleep analysis was plausible.

Sadly am sending back as just not fit for purpose. Maybe I got a dud, as I see lots of positive feedbacks, but don't want the hassle of trying another in case it is the same.

I definitely would have give 5 stars if it had worked, as looks smart and a great replacement for a traditional watch. A shame, as also good value, had it worked, as cos £101 on a Deal if the Day.
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ColinH
4.0 out of 5 stars Good all round smartwatch
Reviewed in the United Kingdom on 1 February 2021
Colour: BlackVerified Purchase
If you want a smartwatch to mainly keep track of your steps taken on each day but also effectively doubles up as an everyday watch then the Withings Steel HR Sport is ideal as it's not too bulky to wear under a shirt. It doesn't have all the features of many other smartwatches so if this is important to you then this watch will disappoint. It does however have an incredible battery life (depending on how many functions you use) so 2 weeks between charges is the minimum it should achieve. The only negative point is having a black face can make checking the time challenging depending on light conditions, but one push of the button displays the time and date so it's not a showstopper.
One person found this helpful
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Dave S.
2.0 out of 5 stars Style over substance
Reviewed in the United Kingdom on 12 September 2021
Colour: BlackVerified Purchase
Lovely looking watch, but a little small. The functionality was OK, but nothing like the Apple Watch (which I switched from). Over the course of a week or so, it felt like I had massively downgraded. I could live with the drop in functionality as I was getting tired of my iWatch notifying me every five minutes about irrelevant stuff. However what did grind my gears was the constant dropping of connection with my phone, it was becoming difficult to track fitness activities.

It is a good looking watch and I really wanted it to work for me it’s failings were too much. I have since sent it back and have reverted to the iWatch.
One person found this helpful
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