Amazon.com.au:Customer reviews: Withings Steel HR Sport - Black Steel HR Sport - Multi-Sport Hybrid Smartwatch, Unisex-Adult, Black, 40mm
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Customer reviews

4.2 out of 5 stars
4.2 out of 5
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4 star
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Withings Steel HR Sport - Black Steel HR Sport - Multi-Sport Hybrid Smartwatch, Unisex-Adult, Black, 40mm

Withings Steel HR Sport - Black Steel HR Sport - Multi-Sport Hybrid Smartwatch, Unisex-Adult, Black, 40mm

byWithings
Colour: BlackChange
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Top positive review

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Samuel C. Quirk
5.0 out of 5 starsFocus on important stuff
Reviewed in Australia on 24 October 2018
I've been looking at 'smart' watches for a while...I am invested in the Google ecosystem but in my opinion the Wear OS options try to be all things to all people and end up over promising and not delivering. So I have been seeking a hybrid option that does the basics really well and is largely platform neutral (i.e. Google vs Apple vs Microsoft vs Samsung).

What are the basics? It shows the time, looks nice, provides core health measurements and the app is elegant and simple. How? I am an average guy - I want to be healthier - but I will not be performing a triathlon anytime soon... So.....I do not need a device designed by NASA; I need a device that is robust, reliable and simple to use. It needs to present info to me so I can make my own decisions and not drown me with useless data.

The battery life is excellent.

My experience has been so good I purchased a Withings Body + Scale too.

If the next generation somehow included Google Wallet & Google Play I'd buy Withings gear for a long time into the future. Great product - recommended.
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7 people found this helpful

Top critical review

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Colin J
1.0 out of 5 starsNot at all accurate
Reviewed in Australia on 18 December 2019
I wanted to upgrade from a Garmin Vivosmart 4 HR, and made a huge mistake by getting this Steel HR Sport. I did so after reading some reviews. I found the following problems.
The length of stride cannot be adjusted. It is set at 0.8 metre (my walking stride is 0.75 metre), so all distances are incorrect. Also, there is no difference in stride between running and walking.
The calories used is hoplessly inaccurate. I consume 2,200 - 2,600 per day, depending upon my exercise routine. The Steel never showed more than 1,700. It never recorded calories burned at gym on the cross-trainer or the bike, which usually were 300+.
Unlike the Garmin, it does not recognise when you are on a cross-trainer, or stepper machine, or rowing machine. So this exercise is never shown or recognised on the app at all. The only thing shown is the steps walking to and from the gym.
The only use for this watch, in my opinion, is to count steps and monitor your sleep. Even the max heart rate recorded is inaccurate. I have exchanged several emails with Withers support (no local phone presence) and their only comment was that they would suggest my problems as a software upgrade in due course. I have had the watch for 5 days and hope that Amazon will take it back.
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One person found this helpful

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From Australia

Samuel C. Quirk
5.0 out of 5 stars Focus on important stuff
Reviewed in Australia on 24 October 2018
Colour: BlackVerified Purchase
I've been looking at 'smart' watches for a while...I am invested in the Google ecosystem but in my opinion the Wear OS options try to be all things to all people and end up over promising and not delivering. So I have been seeking a hybrid option that does the basics really well and is largely platform neutral (i.e. Google vs Apple vs Microsoft vs Samsung).

What are the basics? It shows the time, looks nice, provides core health measurements and the app is elegant and simple. How? I am an average guy - I want to be healthier - but I will not be performing a triathlon anytime soon... So.....I do not need a device designed by NASA; I need a device that is robust, reliable and simple to use. It needs to present info to me so I can make my own decisions and not drown me with useless data.

The battery life is excellent.

My experience has been so good I purchased a Withings Body + Scale too.

If the next generation somehow included Google Wallet & Google Play I'd buy Withings gear for a long time into the future. Great product - recommended.
7 people found this helpful
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Amazon Customer
5.0 out of 5 stars Overall nice tracker
Reviewed in Australia on 12 October 2018
Colour: BlackVerified Purchase
Bought it week ago and it still shows 100% of battery, maybe it is broken (?) or just energy efficient. I've charged it once only, that was after walk on Saturday (it arrived with about 40% of battery), then I'd watches on my wrist for the whole week. I sync data twice a day, thus watches are not connected to phone unless I need to sync. Not sure how good are measurements in comparison with other trackers as this device is my first tracker, but heart rate is more or less correct and in HealthMate app it is possible to see relative differences in rate. Steps are also are about right. Through this week heart rate was not logged twice, one time at night (probably sensor moved away from where it should be), another one - on my way home from office, don't know why.

Good points:
- easy to use, interface is basically one button.
- it automatically detects when I walk (not always correct, though) and records activity in app without need to select activity manually.
- all data is easy to find in HealthMate.
- energy efficient. In workout mode it consumes more battery, but in everyday usage it is perfectly fine after a week already without any sign of losing battery.

Not so good points:
- band is not very comfortable for me, I guess a bit too long and thus clasp is shifted from the middle, making it is kind of inconvenient: if I close it tight, then wrist feels bad; if it is loose, then watches move too freely.
- it has connected GPS (which is fine) and requires app to be open in order to record location data (which is not that fine).
- sleep detection is fine in general, but counts in time I lie in a bed in the morning even though I'm already awake and (I believe) move a bit more than in sleep.
- not really related to device, but anyway. HealthMate app can't log food intakes without MyFitnessPal, which means my data will be available to yet another service I need to register account in. Would be nice to have similar (maybe simpler) functionality in app itself.
- charger is USB based, easy to place watches on but easy to misplace as well if charger lies on a bed, not flat solid surface like a table for example.
2 people found this helpful
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Colin J
1.0 out of 5 stars Not at all accurate
Reviewed in Australia on 18 December 2019
Colour: BlackVerified Purchase
I wanted to upgrade from a Garmin Vivosmart 4 HR, and made a huge mistake by getting this Steel HR Sport. I did so after reading some reviews. I found the following problems.
The length of stride cannot be adjusted. It is set at 0.8 metre (my walking stride is 0.75 metre), so all distances are incorrect. Also, there is no difference in stride between running and walking.
The calories used is hoplessly inaccurate. I consume 2,200 - 2,600 per day, depending upon my exercise routine. The Steel never showed more than 1,700. It never recorded calories burned at gym on the cross-trainer or the bike, which usually were 300+.
Unlike the Garmin, it does not recognise when you are on a cross-trainer, or stepper machine, or rowing machine. So this exercise is never shown or recognised on the app at all. The only thing shown is the steps walking to and from the gym.
The only use for this watch, in my opinion, is to count steps and monitor your sleep. Even the max heart rate recorded is inaccurate. I have exchanged several emails with Withers support (no local phone presence) and their only comment was that they would suggest my problems as a software upgrade in due course. I have had the watch for 5 days and hope that Amazon will take it back.
One person found this helpful
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Wombatzvalley
5.0 out of 5 stars Great product!
Reviewed in Australia on 21 February 2021
Colour: BlackVerified Purchase
Looks good, Battery still shows %100 after charging 4 days ago. It does exactly what I wanted it to do, App shows my Sleep, Heart rate and how many steps I make a day and shows it all on an Easy Interface that you don't need a university degree to understand.
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From other countries

Shopper
4.0 out of 5 stars Great-looking hybrid design
Reviewed in the United Kingdom on 3 March 2019
Colour: BlackVerified Purchase
Have had the Withings Steel HR Sport for around a month now, and have been generally pleased with it.

As hoped at this price point, the watch comes in premium packaging - box inside opens like a book and has a magnetic clasp to secure. Watch, charger and instruction manual inside.

In terms of hardware, this is brilliant; the watch looks great, and is quite slim-line too. I personally much prefer this hybrid design to generic smartwatches, as it keeps the traditional analogue face. I went for the black version, as I preferred the sleek design and it also means the digital display blends in to the overall watch face better. Watch hands are quite thin to allow visibility over the digital display, but there are small red accent colours at the top of the hands to make them easier to see at a glance. When in the dark, can simply press the side button on the watch to wake up the digital display to see the time. The watch feels premium, solid and well made; I have not had any issues with scratches or marks thus far. The strap is also very good quality and breathable, however I will likely buy a replacement leather strap for when I am not tracking exercise. I have not used the watch whilst in the shower or swimming, so cannot comment on its waterproofing etc. Charging is also very fast.

Software-wise, the watch has been good on the whole, but could do with a few minor improvements. The Health Mate app is easy to use and has an attractive interface. Initial set up was very easy; simply download the app, it recognises the watch, and then sets the time through your phone. Maintains bluetooth connection well, although I have noticed the range isn't great (i.e. sometimes notifications don't come through on the watch if I go into a different room from where my phone is). Syncing with the app is mostly fine, but can sometimes seem slow. Connected GPS only seemed to work automatically once for me before - doesn't seem to pick up location anymore, but maybe I need to start the activity with the app open on my phone for it to register. Haven't found the V02Max estimation option yet. Notifications are clear and easy to read as the scroll across the display, and the vibration alerts are good. However, notifications don't always seem to come through 100% of the time on the watch, and quite often the symbol of the app shows without then displaying the message. Most common social media apps are supported, but not all apps. Therefore hoping that Withings provide future software updates to iron out these issues and make it slightly more reliable.

I have been very impressed with the fitness tracking - monitors steps, heartrate and sleep well. Activity tracking is easy to start from the watch itself, by holding down the side button. The watch is capable of tracking all sorts of activities, and you can set your favourites to choose from on the watch. It also recognises activity without having started any recording; quite often the watch has recognised I have been playing football without me telling it I was doing any activity (also very impressed that it knew I was playing football and not just running). Sleep tracking has worked well for me too, and has been accurate.

Overall, I have been pleased with this watch - it is a more premium choice with great design, meaning I can wear it everywhere whether going to work or gym. Very high quality hardware, and software generally good but hoping for some improvements/updates to the GPS connectivity and reliability of notifications. Quite a high price point which is justified by the quality and design, but in terms of smartwatch/fitness tracking capabilities, there may be cheaper alternatives.
Customer image
Shopper
4.0 out of 5 stars Great-looking hybrid design
Reviewed in the United Kingdom on 3 March 2019
Have had the Withings Steel HR Sport for around a month now, and have been generally pleased with it.

As hoped at this price point, the watch comes in premium packaging - box inside opens like a book and has a magnetic clasp to secure. Watch, charger and instruction manual inside.

In terms of hardware, this is brilliant; the watch looks great, and is quite slim-line too. I personally much prefer this hybrid design to generic smartwatches, as it keeps the traditional analogue face. I went for the black version, as I preferred the sleek design and it also means the digital display blends in to the overall watch face better. Watch hands are quite thin to allow visibility over the digital display, but there are small red accent colours at the top of the hands to make them easier to see at a glance. When in the dark, can simply press the side button on the watch to wake up the digital display to see the time. The watch feels premium, solid and well made; I have not had any issues with scratches or marks thus far. The strap is also very good quality and breathable, however I will likely buy a replacement leather strap for when I am not tracking exercise. I have not used the watch whilst in the shower or swimming, so cannot comment on its waterproofing etc. Charging is also very fast.

Software-wise, the watch has been good on the whole, but could do with a few minor improvements. The Health Mate app is easy to use and has an attractive interface. Initial set up was very easy; simply download the app, it recognises the watch, and then sets the time through your phone. Maintains bluetooth connection well, although I have noticed the range isn't great (i.e. sometimes notifications don't come through on the watch if I go into a different room from where my phone is). Syncing with the app is mostly fine, but can sometimes seem slow. Connected GPS only seemed to work automatically once for me before - doesn't seem to pick up location anymore, but maybe I need to start the activity with the app open on my phone for it to register. Haven't found the V02Max estimation option yet. Notifications are clear and easy to read as the scroll across the display, and the vibration alerts are good. However, notifications don't always seem to come through 100% of the time on the watch, and quite often the symbol of the app shows without then displaying the message. Most common social media apps are supported, but not all apps. Therefore hoping that Withings provide future software updates to iron out these issues and make it slightly more reliable.

I have been very impressed with the fitness tracking - monitors steps, heartrate and sleep well. Activity tracking is easy to start from the watch itself, by holding down the side button. The watch is capable of tracking all sorts of activities, and you can set your favourites to choose from on the watch. It also recognises activity without having started any recording; quite often the watch has recognised I have been playing football without me telling it I was doing any activity (also very impressed that it knew I was playing football and not just running). Sleep tracking has worked well for me too, and has been accurate.

Overall, I have been pleased with this watch - it is a more premium choice with great design, meaning I can wear it everywhere whether going to work or gym. Very high quality hardware, and software generally good but hoping for some improvements/updates to the GPS connectivity and reliability of notifications. Quite a high price point which is justified by the quality and design, but in terms of smartwatch/fitness tracking capabilities, there may be cheaper alternatives.
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25 people found this helpful
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TP365
4.0 out of 5 stars Looks great, battery is incredible. The future of smart watches.
Reviewed in the United Kingdom on 6 November 2018
Colour: BlackVerified Purchase
The good. Battery life is incredible. I've charged it twice since I bought it a few months ago. Worlds apart from the daily charging of my two smart watches from Asus and LG. The watch is really easy to use, with a great single button for all actions.
The watch looks great (in black), with a decent strap.
Heart rate monitor is pretty good, it tracks me cycling for about 75% of each ride and estimates on the blanks. Likewise in the gym, although if you are doing push ups (or similar) you are likely to accidentally long press the button and end the workout accidentally.
The sleep tracker is interesting although the advice isn't very useful. It boils down to have a regular sleep pattern and try and get a decent duration. But the focus is on the amount of deep sleep you get. If that's not very much (e.g. You are in light sleep most of the night) there's nothing you can do about it, so it may cause more anxiety than help.
The bad. The sub dial will only track steps. It can't be changed to track activity. So if you do an hour in the gym and an hour cycling but only do a bit of walking the dial shows you as not performing. You could change it to target only a few steps but it then becomes meaningless. It should be reprogramable to overall activity time.
The step tracker also seems to be a bit low. I think it fails to count steps if you are pushing a pram.
8 people found this helpful
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Barks
2.0 out of 5 stars Nice watch but not made for an active lifestyle
Reviewed in the United Kingdom on 7 August 2021
Colour: BlackVerified Purchase
The functions of the watch are good, it does everything that I bought it for Inc. Sleep tracking and heart rate. I think it's pretty good value too. However I've had 2 issues - the strap causes a bit of a rash on my wrist as the plastic doesn't allow your skin to breathe, and the glass has cracked after less than two months of use. Being a fitness tracker these things should be reasonably hard-wearing. I'm in the gym most days, throwing around heavy weight plates and dumbbells. The irony is, the glass cracked whilst I was making the bed. So yeah, bit disappointed. I'll carry on wearing it, but if the crack lets water in it will probably die.

Update: Withings very kindly reached out and replaced the watch, despite the warranty not covering accidental damage. I was really happy about that.

What I'm less happy about is the accuracy of the hrm. You can be literally gasping for breath and working hard in your training session, heart beating out of your chest, and it will show 75bpm. Like it's only counting every other beat. I just came home from a short bike ride where I was pedalling as fast as I could the whole time - for a brief period it read up to around 175 bpm which was probably about right, then it suddenly decide to drop to 85bpm where it remained for the rest of the ride.

I bought this because it seemed reasonably priced but I think it was false economy. Shame.
Customer image
Barks
2.0 out of 5 stars Nice watch but not made for an active lifestyle
Reviewed in the United Kingdom on 7 August 2021
The functions of the watch are good, it does everything that I bought it for Inc. Sleep tracking and heart rate. I think it's pretty good value too. However I've had 2 issues - the strap causes a bit of a rash on my wrist as the plastic doesn't allow your skin to breathe, and the glass has cracked after less than two months of use. Being a fitness tracker these things should be reasonably hard-wearing. I'm in the gym most days, throwing around heavy weight plates and dumbbells. The irony is, the glass cracked whilst I was making the bed. So yeah, bit disappointed. I'll carry on wearing it, but if the crack lets water in it will probably die.

Update: Withings very kindly reached out and replaced the watch, despite the warranty not covering accidental damage. I was really happy about that.

What I'm less happy about is the accuracy of the hrm. You can be literally gasping for breath and working hard in your training session, heart beating out of your chest, and it will show 75bpm. Like it's only counting every other beat. I just came home from a short bike ride where I was pedalling as fast as I could the whole time - for a brief period it read up to around 175 bpm which was probably about right, then it suddenly decide to drop to 85bpm where it remained for the rest of the ride.

I bought this because it seemed reasonably priced but I think it was false economy. Shame.
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Ricky C
5.0 out of 5 stars Washing machine proof!
Reviewed in the United Kingdom on 20 June 2019
Colour: BlackVerified Purchase
A 40°C synthetics wash is approximately equal to 5000 steps!

But seriously, I've had this a while now and it's a great watch. The battery can last for months (if you don't use the workout mode much, pedometer and heart rate will still work outside this mode), and will charge in about half an hour using a little charging Dock cable thing when you do need to charge.

It's well made and looks good, I especially like the fact it's an analogue watch with a digital display for backup (it remains off most of the time, pushing the crown wakes the little screen and cycles its functions. The screen times out after a minute or so), making it one of the few fitness trackers/smart watches with an actual analogue watch face without a constantly glowing screen. It sticks out a little, but is better than a lot of fitness trackers, and the straps are swappable which is a nice bonus. Also, as noted before, it's sturdy/waterproof enough to survive a trip in the washing machine with only a few minor dents and scratches to show from it, plus now it smells cottony fresh!

The notifications are simple and not too obtrusive. The digital screen is very small so the first sentence of your notification will scroll across it. It's not really designed for reading things like texts, but i use it to determine whether I need to get my phone out to look at something or not. A negative is that it's almost unreadable in bright sunlight (but the analogue watch faces makes up for this when checking time and steps).

The phone companion app is used to keep track of fitness data such as steps, heart rate and workouts, and contains a load of graphs and stats for totals over days, weeks and months. It also gives you achievements for milestones such as walking a total distance equal to walking round the British Isles, which is a nice little motivator. It can also be used to decide on which apps send notifications to the watch which is good.

So to sum up, it's a good looking, sturdy, waterproof, analogue style fitness watch. It should fit most wrists due to the supplied bands design, and the fact that you can swap out the bands for different ones if you want. The digital screen is pretty basic and unobtrusive, it's good for getting the gist of notifications and finding out daily fitness stats, but If you want to use it as a full smart watch like an apple watch, this won't be for you.
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Amazon Customer
3.0 out of 5 stars Nice watch unless you want accurate step count
Reviewed in the United Kingdom on 7 July 2019
Colour: BlackVerified Purchase
Nice looking watch. Can be hard to read the time in low light but the digital display shows up clearly when activated.

Battery life on mine is nowhere near the advertised figures but still gets 5/6 days and recharges in about an hour so not an issue for me.

Texts, caller id and notifications show up clearly and easy to read although long messages are cut off short which is to be expected.

Great for sleep tracking as any mistakes can be edited in the app later. It will sometimes think you’ve gone to sleep if you sit watching tv or reading before bed but the times can be altered later and it will update your scores.

Big disappointment was the step tracking. It counts far less steps than a Fitbit or Apple Watch over the same distance and more annoyingly it doesn’t count any if you are carrying something or pushing a pram. A daily goal can be set but it’s worth noting that you’ll have to walk a lot further with this watch to hit that magical 10,000 steps than you would with other watches.

Good compromise watch for those of us that don’t like the look of a fully digital watch, but you may want to look elsewhere if step counting is important.
4 people found this helpful
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Overthehill
5.0 out of 5 stars Stylish and functional
Reviewed in the United Kingdom on 16 April 2019
Colour: BlackVerified Purchase
I was looking for a replacement for my 1st generation Apple Watch. The battery in that was barely lasting a working day and the style is starting to look dated. Plus I didn't use most of the functionality and the thing I did want - sleep tracking - was missing. So I decided to move away from Apple. The WIthings hits that sweet-spot of classic style, good value, good core functionality and a fantastic battery life. On the subject of the battery I am now 5 days (and nights) in and it is showing as 94%. The sleep tracking seems decent although it is hard to prove. There have been a couple of nights where I woke up thinking I'd had a better/worse nights sleep than the app told me. The app is not bad either although it seems to "forget" settings from time to time (possibly after updates - haven't checked). Overall, I'm very pleased with this purchase
One person found this helpful
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