Amazon.com.au:Customer reviews: Withings Steel HR Sport - Black Steel HR Sport - Multi-Sport Hybrid Smartwatch, Unisex-Adult, Black, 40mm
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  • Withings Steel HR Sport - Black Steel HR Sport - Multi-Sport Hybrid...
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Customer reviews

4.2 out of 5 stars
4.2 out of 5
2,769 global ratings
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4 star
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3 star
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2 star
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Withings Steel HR Sport - Black Steel HR Sport - Multi-Sport Hybrid Smartwatch, Unisex-Adult, Black, 40mm

Withings Steel HR Sport - Black Steel HR Sport - Multi-Sport Hybrid Smartwatch, Unisex-Adult, Black, 40mm

byWithings
Colour: BlackChange
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Top positive review

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Samuel C. Quirk
5.0 out of 5 starsFocus on important stuff
Reviewed in Australia on 24 October 2018
I've been looking at 'smart' watches for a while...I am invested in the Google ecosystem but in my opinion the Wear OS options try to be all things to all people and end up over promising and not delivering. So I have been seeking a hybrid option that does the basics really well and is largely platform neutral (i.e. Google vs Apple vs Microsoft vs Samsung).

What are the basics? It shows the time, looks nice, provides core health measurements and the app is elegant and simple. How? I am an average guy - I want to be healthier - but I will not be performing a triathlon anytime soon... So.....I do not need a device designed by NASA; I need a device that is robust, reliable and simple to use. It needs to present info to me so I can make my own decisions and not drown me with useless data.

The battery life is excellent.

My experience has been so good I purchased a Withings Body + Scale too.

If the next generation somehow included Google Wallet & Google Play I'd buy Withings gear for a long time into the future. Great product - recommended.
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7 people found this helpful

Top critical review

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Colin J
1.0 out of 5 starsNot at all accurate
Reviewed in Australia on 18 December 2019
I wanted to upgrade from a Garmin Vivosmart 4 HR, and made a huge mistake by getting this Steel HR Sport. I did so after reading some reviews. I found the following problems.
The length of stride cannot be adjusted. It is set at 0.8 metre (my walking stride is 0.75 metre), so all distances are incorrect. Also, there is no difference in stride between running and walking.
The calories used is hoplessly inaccurate. I consume 2,200 - 2,600 per day, depending upon my exercise routine. The Steel never showed more than 1,700. It never recorded calories burned at gym on the cross-trainer or the bike, which usually were 300+.
Unlike the Garmin, it does not recognise when you are on a cross-trainer, or stepper machine, or rowing machine. So this exercise is never shown or recognised on the app at all. The only thing shown is the steps walking to and from the gym.
The only use for this watch, in my opinion, is to count steps and monitor your sleep. Even the max heart rate recorded is inaccurate. I have exchanged several emails with Withers support (no local phone presence) and their only comment was that they would suggest my problems as a software upgrade in due course. I have had the watch for 5 days and hope that Amazon will take it back.
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One person found this helpful

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From Australia

Amazon Customer
5.0 out of 5 stars Overall nice tracker
Reviewed in Australia on 12 October 2018
Colour: BlackVerified Purchase
Bought it week ago and it still shows 100% of battery, maybe it is broken (?) or just energy efficient. I've charged it once only, that was after walk on Saturday (it arrived with about 40% of battery), then I'd watches on my wrist for the whole week. I sync data twice a day, thus watches are not connected to phone unless I need to sync. Not sure how good are measurements in comparison with other trackers as this device is my first tracker, but heart rate is more or less correct and in HealthMate app it is possible to see relative differences in rate. Steps are also are about right. Through this week heart rate was not logged twice, one time at night (probably sensor moved away from where it should be), another one - on my way home from office, don't know why.

Good points:
- easy to use, interface is basically one button.
- it automatically detects when I walk (not always correct, though) and records activity in app without need to select activity manually.
- all data is easy to find in HealthMate.
- energy efficient. In workout mode it consumes more battery, but in everyday usage it is perfectly fine after a week already without any sign of losing battery.

Not so good points:
- band is not very comfortable for me, I guess a bit too long and thus clasp is shifted from the middle, making it is kind of inconvenient: if I close it tight, then wrist feels bad; if it is loose, then watches move too freely.
- it has connected GPS (which is fine) and requires app to be open in order to record location data (which is not that fine).
- sleep detection is fine in general, but counts in time I lie in a bed in the morning even though I'm already awake and (I believe) move a bit more than in sleep.
- not really related to device, but anyway. HealthMate app can't log food intakes without MyFitnessPal, which means my data will be available to yet another service I need to register account in. Would be nice to have similar (maybe simpler) functionality in app itself.
- charger is USB based, easy to place watches on but easy to misplace as well if charger lies on a bed, not flat solid surface like a table for example.
2 people found this helpful
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Colin J
1.0 out of 5 stars Not at all accurate
Reviewed in Australia on 18 December 2019
Colour: BlackVerified Purchase
I wanted to upgrade from a Garmin Vivosmart 4 HR, and made a huge mistake by getting this Steel HR Sport. I did so after reading some reviews. I found the following problems.
The length of stride cannot be adjusted. It is set at 0.8 metre (my walking stride is 0.75 metre), so all distances are incorrect. Also, there is no difference in stride between running and walking.
The calories used is hoplessly inaccurate. I consume 2,200 - 2,600 per day, depending upon my exercise routine. The Steel never showed more than 1,700. It never recorded calories burned at gym on the cross-trainer or the bike, which usually were 300+.
Unlike the Garmin, it does not recognise when you are on a cross-trainer, or stepper machine, or rowing machine. So this exercise is never shown or recognised on the app at all. The only thing shown is the steps walking to and from the gym.
The only use for this watch, in my opinion, is to count steps and monitor your sleep. Even the max heart rate recorded is inaccurate. I have exchanged several emails with Withers support (no local phone presence) and their only comment was that they would suggest my problems as a software upgrade in due course. I have had the watch for 5 days and hope that Amazon will take it back.
One person found this helpful
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K
4.0 out of 5 stars Works well, except vibration
Reviewed in Australia on 9 March 2019
Colour: BlackVerified Purchase
Overall, a stylish watch. Does most things well, except that the vibration is quite weak & hard to feel if you're walking, driving, carrying a coffee, etc. I think this is probably due to the watch being rather thin & the physical limitation of the buzzer size. Coming from other smart watches in the past, this is certainly less strong. It's a compromise between style & function. Unfortunately, I think it's too much towards style in this regard.
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Michael R
3.0 out of 5 stars Good watch overall but could be great
Reviewed in Australia on 19 December 2019
Colour: BlackVerified Purchase
Battery life, looks and style are all very good. Build quality appears solid but would like tougher scratch resistant glass.

Black watch has poor visibility in low light. Numerals should be clearer.
Measurements are not accurate though I have yet to see a smart watch that is.. My iPhone is much more accurate.
Cannot detect that I am walking on a treadmill it thinks that I am on a bike.
Cannot comment on reliability yet. Had I known that I had to use an app to set up and give private info I would not have purchased the watch.
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From other countries

A Blakeman
3.0 out of 5 stars Slightly lacking as a Sports/Fitness Tracker
Reviewed in the United Kingdom on 15 January 2019
Colour: BlackVerified Purchase
First, the watch looks good, and it's very near to being exactly what I'm after.
The battery life is great.
Notifications from my phone work as expected, and are really handy.
The steps counting seems as accurate as can be expected.

The problems start to arise when the watch tries to do anything other than the bare bones stuff.
You can't use the Heart Rate monitor in any other apps, only the Withings Health Mate app and (I think) RunKeeper. So if you like posting to Strava, or use Endomondo, you are bang out of luck. It looks like it may be possible for me to use RunKeeper and then export the data to Strava, but frankly I can't be bothered with all that and shouldn't be expected to when every other HR monitor I've ever seen has been able to be picked up by other fitness apps.

The integration with 3rd party apps is a bit half-arsed, with the MyFitnessPal linking not really giving you any control over how it links. I don't really want 900 calories adding to my daily total just because I did a bit of walking, but tough luck if you want your calories to record in the Withings App, it's coming across like it or not. And why doesn't the Withings Health Mate app also take your Calorie Goal from MyFitnessPal? This wouldn't be so much of a problem if the Withings Health Mate app was easier to use.

The Withings Health Mate app is also close to being good, but has just enough problems to be really annoying.
You can't set a calorie goal. So you are left trying to slide the rate at which you would like to lose weight, and then checking to see it's effect on your calorie goal. Is -1.1 lbs per week okay? Nope. Let's go back and try -1.3 lbs per week.
You can track your Height? What the actual? It will even draw a little graph of your height over time. Genuinely baffling.
The "Programs" section of the app is confusing too. I have no idea what the sleep one is supposed to be doing or even if it is supposed to be doing anything. And that's IF it loads. It's a 50/50 chance I could just be looking at a spinning loading wheel indefinitely.

I think he tldr version of this review is; it's great if you are looking to replace a basic Fitbit (or similar step counting device) with something that looks more like a real watch. But it is not quite up to scratch as a Sports/Fitness SmartWatch.
13 people found this helpful
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TP365
4.0 out of 5 stars Looks great, battery is incredible. The future of smart watches.
Reviewed in the United Kingdom on 6 November 2018
Colour: BlackVerified Purchase
The good. Battery life is incredible. I've charged it twice since I bought it a few months ago. Worlds apart from the daily charging of my two smart watches from Asus and LG. The watch is really easy to use, with a great single button for all actions.
The watch looks great (in black), with a decent strap.
Heart rate monitor is pretty good, it tracks me cycling for about 75% of each ride and estimates on the blanks. Likewise in the gym, although if you are doing push ups (or similar) you are likely to accidentally long press the button and end the workout accidentally.
The sleep tracker is interesting although the advice isn't very useful. It boils down to have a regular sleep pattern and try and get a decent duration. But the focus is on the amount of deep sleep you get. If that's not very much (e.g. You are in light sleep most of the night) there's nothing you can do about it, so it may cause more anxiety than help.
The bad. The sub dial will only track steps. It can't be changed to track activity. So if you do an hour in the gym and an hour cycling but only do a bit of walking the dial shows you as not performing. You could change it to target only a few steps but it then becomes meaningless. It should be reprogramable to overall activity time.
The step tracker also seems to be a bit low. I think it fails to count steps if you are pushing a pram.
8 people found this helpful
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Sally
1.0 out of 5 stars A huge disappointment
Reviewed in the United Kingdom on 3 January 2019
Colour: BlackVerified Purchase
This is the fourth Withings/Nokia watch I have bought. Rather than improving as new models come out it seems to be regressing as it possibly tries to do too much.

I have contacted Withings Customer Support with my issues but they don't really seem interested.

Positives
1) looks nice. It however seems more brown that black much of the time
2) Analogue and good at keeping time.
3) Heart rate tracking. Good record during workouts.

Issues
1) The alarm. The vibration in this watch is much less than in any of the previous models I have had. It is so weak that it is almost useless as an alarm to wake up. Withings said recharge the watch!
2) Sleep tracking is totally hit and miss. There are nights when I seemingly don't go to sleep before the wee small hours having gone to be at 22.00 the previous night. Useless.
3) Display. The ability to have messages displayed on the screen in great providing you don't try to do it anywhere in sunlight. I couldn't see any of the messages on the beach in Dubai and I was unable to see anything on the display when I tried to use it to track my daily walks along the beach.
4) Calorie counting. Seems low based on other equipment used to track this and based on what I have been told I burn just being alive.

I am close to returning this product, the only thing preventing it would mean I have no watch.
6 people found this helpful
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Ricky C
5.0 out of 5 stars Washing machine proof!
Reviewed in the United Kingdom on 20 June 2019
Colour: BlackVerified Purchase
A 40°C synthetics wash is approximately equal to 5000 steps!

But seriously, I've had this a while now and it's a great watch. The battery can last for months (if you don't use the workout mode much, pedometer and heart rate will still work outside this mode), and will charge in about half an hour using a little charging Dock cable thing when you do need to charge.

It's well made and looks good, I especially like the fact it's an analogue watch with a digital display for backup (it remains off most of the time, pushing the crown wakes the little screen and cycles its functions. The screen times out after a minute or so), making it one of the few fitness trackers/smart watches with an actual analogue watch face without a constantly glowing screen. It sticks out a little, but is better than a lot of fitness trackers, and the straps are swappable which is a nice bonus. Also, as noted before, it's sturdy/waterproof enough to survive a trip in the washing machine with only a few minor dents and scratches to show from it, plus now it smells cottony fresh!

The notifications are simple and not too obtrusive. The digital screen is very small so the first sentence of your notification will scroll across it. It's not really designed for reading things like texts, but i use it to determine whether I need to get my phone out to look at something or not. A negative is that it's almost unreadable in bright sunlight (but the analogue watch faces makes up for this when checking time and steps).

The phone companion app is used to keep track of fitness data such as steps, heart rate and workouts, and contains a load of graphs and stats for totals over days, weeks and months. It also gives you achievements for milestones such as walking a total distance equal to walking round the British Isles, which is a nice little motivator. It can also be used to decide on which apps send notifications to the watch which is good.

So to sum up, it's a good looking, sturdy, waterproof, analogue style fitness watch. It should fit most wrists due to the supplied bands design, and the fact that you can swap out the bands for different ones if you want. The digital screen is pretty basic and unobtrusive, it's good for getting the gist of notifications and finding out daily fitness stats, but If you want to use it as a full smart watch like an apple watch, this won't be for you.
2 people found this helpful
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Mr. G. Laing
4.0 out of 5 stars Love the watch - technical improvement needed from Withings
Reviewed in the United Kingdom on 2 February 2020
Colour: BlackVerified Purchase
I have been using garmin trackers for years but they kept breaking after around a year, so decided to get this watch. To start with the good things: battery life is great, the watch looks really good, syncs well with the app and all in all I’m happy with it. Onto the not so good - it does not track your steps correctly, did a long walk today, my iPhone registered 17,680 and the watch 14,447 and bearing in mind I wasn’t carrying the phone all the time. Second is the sleep monitor I have always had trouble sleeping but I don’t toss and turn so it thinks I’ve had a good night. Hopefully withings read reviews so if they could sort out the steps as a priority - maybe syncing with the phone or something like that it would be very helpful. So in essence I do like the watch and get these issues sorted out that would be great.
One person found this helpful
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Amazon Customer
3.0 out of 5 stars Nice watch unless you want accurate step count
Reviewed in the United Kingdom on 7 July 2019
Colour: BlackVerified Purchase
Nice looking watch. Can be hard to read the time in low light but the digital display shows up clearly when activated.

Battery life on mine is nowhere near the advertised figures but still gets 5/6 days and recharges in about an hour so not an issue for me.

Texts, caller id and notifications show up clearly and easy to read although long messages are cut off short which is to be expected.

Great for sleep tracking as any mistakes can be edited in the app later. It will sometimes think you’ve gone to sleep if you sit watching tv or reading before bed but the times can be altered later and it will update your scores.

Big disappointment was the step tracking. It counts far less steps than a Fitbit or Apple Watch over the same distance and more annoyingly it doesn’t count any if you are carrying something or pushing a pram. A daily goal can be set but it’s worth noting that you’ll have to walk a lot further with this watch to hit that magical 10,000 steps than you would with other watches.

Good compromise watch for those of us that don’t like the look of a fully digital watch, but you may want to look elsewhere if step counting is important.
4 people found this helpful
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