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Customer reviews

2.9 out of 5 stars
2.9 out of 5
246 global ratings
5 star
33%
4 star
9%
3 star
9%
2 star
10%
1 star
39%
Spotify

Spotify

bySpotify
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Top positive review

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Jud
5.0 out of 5 starswork great
Reviewed in Australia on 21 July 2021
works very consistently for me, Alexa has difficulty with some playlists, but that's on me for stupid titles.
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2 people found this helpful

Top critical review

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GraceElyse
2.0 out of 5 starsstops music randomly & plays random playlists instead of what you ask for
Reviewed in Australia on 13 December 2019
when I first started using it it seemed to work not problem. then it would randomly stop the music, sometimes it would start again after 5mins and other times it wouldnt play at all. asking Alexa to continue would get a couple of seconds of music before stopping again. now alexia tells me she cant find any playlist i ask for and when i asked to plah my liked songs she started playing a classical music playlist (ive never listened to that so it was a random playlist on spotify). she did this several times, although the playlists she did play were different (one was piano background music) none of them were anh of my playlists, and the list name didnt sound remotely like ‘liked songs’ so how she thought thats what i was asking I have no idea. The skill needs to be fixed desperatly
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2 people found this helpful

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From Australia

GraceElyse
2.0 out of 5 stars stops music randomly & plays random playlists instead of what you ask for
Reviewed in Australia on 13 December 2019
when I first started using it it seemed to work not problem. then it would randomly stop the music, sometimes it would start again after 5mins and other times it wouldnt play at all. asking Alexa to continue would get a couple of seconds of music before stopping again. now alexia tells me she cant find any playlist i ask for and when i asked to plah my liked songs she started playing a classical music playlist (ive never listened to that so it was a random playlist on spotify). she did this several times, although the playlists she did play were different (one was piano background music) none of them were anh of my playlists, and the list name didnt sound remotely like ‘liked songs’ so how she thought thats what i was asking I have no idea. The skill needs to be fixed desperatly
2 people found this helpful
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tristan
2.0 out of 5 stars worked for a while then didn't
Reviewed in Australia on 12 October 2020
Worked perfectly when I first got my echo. Now I can play Spotify through my echo
4 people found this helpful
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Valter Silva
2.0 out of 5 stars Not very good
Reviewed in Australia on 19 October 2020
Keeps playing the same playlist, need to reboot the Echo device manually
2 people found this helpful
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Candice
2.0 out of 5 stars ugh
Reviewed in Australia on 8 October 2021
plays the wrong songs thats not even in my playlist
3 people found this helpful
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Jayden Yu
2.0 out of 5 stars Podcasts aren't recognised in Routines
Reviewed in Australia on 27 October 2020
When setting up routines, the spotify skill only recognises songs, not podcasts.
One person found this helpful
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Amazon Customer
2.0 out of 5 stars Doesn't Work Properly
Reviewed in Australia on 11 January 2020
It could be great but it just doesn't work. Everything thing works from the linking of Alexa and Spotify to signing in. It's just that when you say "Alexa play '_______' on Spotify" Alexa responds "Playing '_______'" and then it doesn't play anything.
4 people found this helpful
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Juan P Franco
2.0 out of 5 stars it used to work perfectly fine now it doesn’t.
Reviewed in Australia on 22 April 2020
it just plays whatever was playing last on spotify. regardless of what is ask her to play.
4 people found this helpful
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Rob Goudswaard
2.0 out of 5 stars dont know what to do?
Reviewed in Australia on 4 January 2022
alexa has been responisve to weather, spotify etc. But today it says it will play Spotify but nothing is heard irrespective of volume setting and do not know how to solve for this.
2 people found this helpful
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Willow
2.0 out of 5 stars can't switch accounts
Reviewed in Australia on 1 January 2020
It would be great if you could switch spotify accounts for different people using the echo. instead my spotify gets screwed up because the kids use the echo to play music.
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kathryn
2.0 out of 5 stars Frustrating
Reviewed in Australia on 17 February 2020
Alexa rarely finds what I've asked for on Spotify. She usually defaults to playing some random song or radio station. If you need something specific from Spotify your best bet is to Bluetooth it from Spotify app. Not good!
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