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The product is fine - it was an add-on gift for my toddler niece and overall I don't see any issues with it. However, since Amazon doesn't provide me a way to critique their service, this appear to be only way to register a complaint. First, this is a toy, and the box it comes in is not designed to be a shipping container. But that's how it was utilized - a piece of tape over the opening, and a nice, big shipping label slapped across the front of the toy box - no outer box, no envelope. No way to fully remove all of the shipping label! Might as well throw all the pieces in a brown lunch bag! And this was NOT a new product - obviously had been opened prior, and the individual bags inside opened and resealed - really?? Everything appears to be in there, but hard to say since pre-mentioned label covers a lot of the content picture up. No instruction - maybe they're not needed - I don't know - but this is not something I feel particularly good about presenting as a gift. Too close to Christmas to do anything about getting a replacement, but this should never have been offered as a "new" product, and it should never have been shipped through any service like it was - box crunched in along the edges, label carelessly slapped on the outside - shameful, shoddy, and tacky, Amazon!
These serve their purpose, but my five year old struggles to snap them together. It’s hard for me to snap them together. You have to have some good hand strength to push the connector in. If you’re trying to make a long sequence they often pop apart because of how hard you have to push on them to snap them. They aren’t any easier to pull apart one at a time. I am hoping they will loosen up after some time, but so far no change. I think I’m hindsight I would have gone with something simpler or not connectable.
Unless you have titanium fingers these little blocks are ridiculously difficult to snap apart and connect together. Third graders struggled to enjoy building with these, and made more use with their half broken “snap cubes” (we meant to replace with these new ones). There only saving grace is that once they are connected they sure are staying that way! They are sturdy!