Amazon.com.au:Customer reviews: Razer AU Kraken X Multi-Platform Wired Gaming Headset, Black, RZ04-02890100-R3M1, One Size
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  • Razer AU Kraken X Multi-Platform Wired Gaming Headset, Black,...
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Customer reviews

3.9 out of 5 stars
3.9 out of 5
11,130 global ratings
5 star
55%
4 star
17%
3 star
8%
2 star
9%
1 star
11%
Razer AU Kraken X Multi-Platform Wired Gaming Headset, Black, RZ04-02890100-R3M1, One Size

Razer AU Kraken X Multi-Platform Wired Gaming Headset, Black, RZ04-02890100-R3M1, One Size

byRazer AU
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Top positive review

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Richard
5.0 out of 5 starsGood headset for zoom meetings
Reviewed in Australia on 6 December 2020
I got these purely for zoom meetings for work. I just wanted a headset with a mic that didn't look too much like a hardcore gaming headset. I got them during the black friday sale, so for the price I paid these were perfect.

My colleagues say my voice is crystal clear. The sound is fine for meetings. It's not as comfy as my pair of Bose QC35s, I feel the quality of the ead pads aren't as soft, but for the price it's still amazing.

One thing to consider is the mic is a bendable arm so you can't just swivel the mic away entirely like other headsets. This wasn't really an issue for me as having the mic arm always there didn't bother me and I didn't really notice it, it's pretty thin. In fact for me it was a feature because my voice was a bit loud (even though I dialled it down in the software settings) and I fixed it by moving the mic slightly further away from my mouth. If the mic arm was fixed I couldn't have done this, so it was a lucky feature for me.
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4 people found this helpful

Top critical review

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Kelvin
TOP 1000 REVIEWER
2.0 out of 5 starsWould of been a great product if the headset was more durable... be warned.
Reviewed in Australia on 13 April 2021
I've been using the headset for the past 3 months now. Was happy with the mic and sound quality. It was a bit uncomfortable to wear at first but you get used to it.

One day when adjusting my headset, the side where you adjust the length of the headset snapped. I didn't even apply any strong pressure on it. Was super disappointed. Time to find a more durable headset.
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28 people found this helpful

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From Australia

Jacqueline
TOP 50 REVIEWER
1.0 out of 5 stars Plastic is Brittle
Reviewed in Australia on 11 January 2022
Verified Purchase
My son owned these for 2 months when the plastic headband snapped. Looking at other reviews, this seems to be a common problem with this headset.

I received a replacement, which also had to be returned. It had no noise cancelling and the sound quality was terrible.
5 people found this helpful
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Thomas
1.0 out of 5 stars Broke within less than a year of normal use, company refuses to cover under warranty
Reviewed in Australia on 15 January 2022
Verified Purchase
When I first purchased this headset I was a little underwhelmed at the quality relative to the price, but was ultimately satisfied. After half a year, the top covering began to come away, exposing the foam. I ignored this, as it didn't affect the functioning of the headset itself, annoying as it was. However, within less than a year of using this headset, the connection between the right earcup and the main headset broke.

The company website will claim that these headphones have a two year warranty. This, however, is misleading, as any physical damage to the speaker will be assessed as "customer caused."

Be warned that the physical quality of the headset itself is very poor. I did not mistreat the headset in any way, and the only reason I can think as to why the right earcup suddenly snapped (while sitting on my head) is that it is not actually designed to allow you to adjust the length of the earcups, and that doing so will cause stress to build up over time.

I purchased this item at a significant discount, and I still feel ripped off. If you absolutely have to buy this product, please do not do so at full price.
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Kye
1.0 out of 5 stars Right ear half the volume, Mic is super quiet, Feels like it's gonna break.
Reviewed in Australia on 11 August 2021
Verified Purchase
I will give this headset one thing, it's earcups are very comfortable and are very nice when I have my glasses on.
However, the microphone while it is good quality is very quiet to the point where it has to be boosted in software significantly, the right ear is significantly quieter while that can be balanced to a degree in windows it makes the "surround sound" feature useless, and on top of that the plastic it's built out of it very cheap feeling and feels like it's about to break every time I take it on or off.
Bought this while I wait for my mic to RMA, but please don't buy this, you will be wasting your money.
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Jason
1.0 out of 5 stars Brittle and broke in less than a year
Reviewed in Australia on 18 January 2022
Verified Purchase
It had a good microphone and a decent sound quality. I loved using it for my Zoom calls.

However the durability is very poor. The foam padding started showing up within 6 months and cracks in the headband soon after.

The band snapped in half within the next month and it's completely unusable.
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Jason
1.0 out of 5 stars Brittle and broke in less than a year
Reviewed in Australia on 18 January 2022
It had a good microphone and a decent sound quality. I loved using it for my Zoom calls.

However the durability is very poor. The foam padding started showing up within 6 months and cracks in the headband soon after.

The band snapped in half within the next month and it's completely unusable.
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One person found this helpful
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William.stokes
1.0 out of 5 stars Headset broke
Reviewed in Australia on 8 December 2020
Verified Purchase
The media could not be loaded.
 I have as really good Up untill it broke I have a small head so don't know why did this I always take care of my products and never misstreat it
3 people found this helpful
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Gertrude Gonzales
1.0 out of 5 stars Okay until it breaks
Reviewed in Australia on 27 January 2022
Verified Purchase
This headset was great until it eventually broke like other reviews have said. Now I'm in the position to buy another headset, I wish I had just forked out the money initially and invested in a more durable product as the build quality on these are terrible.
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M51
1.0 out of 5 stars Good whilst they last
Reviewed in Australia on 12 November 2021
Verified Purchase
Bought 2x pairs for my kids (12 and 10) in Jan 21 and both love them however 1x pair lasted approx. 6 months before the head strap broke and both pairs the foam is coming out on the ear cups so quality sound but poor build quality to only last that long.
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Christopher Wright
1.0 out of 5 stars Poor build quality
Reviewed in Australia on 16 May 2021
Verified Purchase
Used for 6 weeks then snapped. The worst pair of headphones I have ever purchased. An absolute waste of money.
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Christopher Wright
1.0 out of 5 stars Poor build quality
Reviewed in Australia on 16 May 2021
Used for 6 weeks then snapped. The worst pair of headphones I have ever purchased. An absolute waste of money.
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2 people found this helpful
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BRENDAN PEARCE
1.0 out of 5 stars Not great
Reviewed in Australia on 20 March 2021
Verified Purchase
I don't like these headphones because the sound quality is far lower than the sony wireless pair I was replacing. Unfortunately I'd put the box in the bin before I realised that so I can't return them. Stick to the Sony branded wireless ones if you want clear audio.
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Rounak
1.0 out of 5 stars Piece of junk didn’t even last a month
Reviewed in Australia on 21 February 2021
Verified Purchase
Piece of junk and didn’t even last a month for this overpriced headphones. Quite frustrating
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Rounak
1.0 out of 5 stars Piece of junk didn’t even last a month
Reviewed in Australia on 21 February 2021
Piece of junk and didn’t even last a month for this overpriced headphones. Quite frustrating
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