Top positive review
Excellent support after technical issues
Reviewed in Australia on 29 August 2020
I purchased this product as I work from home at the back of the house and often miss people at the front door. I have spent about 2 hours trying to set this up. All health checks are operational but nothing actually works as a door bell. What initially Looked like a very expensive not very smart door bell was quickly resolved when Ring Customer Service stepped up. They diagnosed a technical fault with my original purchase and replaced it in 2 days. Great service from Nicole and Louis from Phoenix given in live in Sydney Australia. Once the new unit was unpacked, it was working perfectly in 5 minutes. The team at ring are super professional and a pleasure to work with.