Amazon.com.au:Customer reviews: DualSense Wireless Controller - Cosmic Red

Top positive review

Amazing controller, no requirement to look for a "pro" controller anymore

Reviewed in Australia on 5 December 2020

The Dualshock 4 was a very good controller and it served Sony well, I always preferred the Xbox style controller so with the PS4 I ended up getting the Nacon Revolution controllers. But the new dualsense controller for the PS5 is amazing, it's kind of a half way between the Dualshock and a Xbox controller. But the new sensory features the controller brings games to life!

Just play the Astro Bot game that comes with the PS5 with this controller and you just have to marvel at what the Sony engineers have come up with. A fantastic controller with great features and makes gaming that little more enjoyable.

27 people found this helpful

Top critical review

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Shane S.

A nice paperweight

Reviewed in Australia on 13 November 2020

Without a console to use it with the controllers only useful purpose is as a paperweight. Thanks Sony for making the launch of the PS5 a major letdown (won't get the console until at least Monday at this point).

35 people found this helpful

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From Australia

Drew

Fantastic controller, but quality is hit and miss

Reviewed in Australia on 8 October 2021

Colour Name: WhiteVerified Purchase

EDIT: Updating the review to remove a star. I've had yet another controller develop problems. This time with stick drift on the right analogue stick. About to file ANOTHER WARRANTY claim :-(

The features of this controller are amazing. Adaptive triggers. Feedback. Etc. Plenty of reviews out there for these for you to find out more.

The build quality however is very sketchy. I'm onto my third replacement In less than 12 months. 2 had the right trigger fail (broken spring internally), and one with a sticky X button that doesn't pop back up when pressed.

These are known issues which seem pretty common when I googled them.

Fortunately Amazon's return policy is incredible and has offered replacements each time a fault arises.

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Mike

Overpriced, over-teched and poor control response.

Reviewed in Australia on 7 August 2021

Colour Name: WhiteVerified Purchase

I found this controller to be not as responsive as it could be for games. I've got a feeling that it won't last too long before it needs replacing. Will someone come up with a cheaper generic replacement as I don't need a controller with a speaker inside it? Another thing I found is it only flashes once when on charge so I have to guess when its charged. I can't say I'm impressed with the whole PS5 experience as it's counter intuitive, doesn't download when asleep, is over-complicated to find on screen information and for some reason Sony wants my birth date which is none of their business. On the plus side it is easier to start playing then Xbox One.

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christopher jones

Controller drifts

Reviewed in Australia on 1 June 2021

Colour Name: WhiteVerified Purchase

the new controller feels amazing and when it works is great. However, about a month after purchasing the right stick started drifting and no amount of troubleshooting could fix it. So may want to hold off until they fix this defect in their design.

2 people found this helpful

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lekoshe

Feels good but not robust.

Reviewed in Australia on 13 September 2021

Colour Name: WhiteVerified Purchase

Mine is dying after only five months of regular use. Yes, they feel good and offer precise control, but I have the commonly reported “left stick drift” and a dead spot on the right stick. At this price point, super disappointed.

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Amazon Customer

R2 Triggers broken within months

Reviewed in Australia on 10 March 2021

Colour Name: White

With limited use of the controller the R2 trigger has lost any resistence due to an internal spring breaking. Not a great start for a product less than 3 months old and probably used for 30-40 hours use.

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From other countries

R.T. Williams

Very uncomfortable.

Reviewed in the United Kingdom on 22 September 2021

Colour Name: Midnight BlackVerified Purchase

DualSense feels like a big step down from the DualShock 4 from the PlayStation 4 era. Over the course of two decades the PS controller was all about evolution, not revolution (despite flirting with motion sensing).

Now, they've taken a big step backwards. This is clearly something designed to look cool, not play well. I've never had a problem with the layout of the PlayStation controller, and that's not particularly the problem here. It's the harshness of the actual manufacturing / bodywork. The handles no longer feature smooth rounded ends, instead having a new more pointy and inwards-facing shape.

It's sleek, and a pain to use. My hands keep slipping off this thing. PS4 had a controller with actual grip, which was really comfortable, if slightly weighty. DualSense feels flimsy. The home PS button in the centre is literally in the shape of a PS, made out of a squidgy foamy material instead of being a regular circular button. It feels really awkward to use and hard to push in.

The lightbar is even more in your face and annoying now, glowing lines encircling the touchpad which takes up way more space. The regular buttons for X, Square, Circle, Triangle are all very lightweight with zero resistance, they have the feel of something that's already been played to death instead of a brand new controller. The lack of colour on the icons is also both disappointing and confusing.

Haptic feedback, woo. Triggers that are harder to pull, boo.
I give it one extra star for coming in black, but I'm really not thrilled at being forced to use this thing.

5 people found this helpful

Trevor Lowe

Need updates badly

Reviewed in the United Kingdom on 16 July 2021

Colour Name: WhiteVerified Purchase

This is the second controller I have had, the original one that came with the ps5, well that lasted about 5 weeks of minimal use as only use weekend as work nights, first one all the buttons apart form the square button all just started sticking and nothing has been spilt on it its still as is from new, so I bought another one and this one the buttons seem OK but the stick drift on the right analogue stick is getting worse , I won't buy another one I want a replacement

3 people found this helpful

Dualshock 4 were better quality.

Reviewed in the United Kingdom on 10 May 2022

Colour Name: WhiteVerified Purchase

Bought 6th March 2022 and had to replace within a month due to faulty R2, it's now May and I will have to return yet again as mine has now developed Stick Drift on the left stick which makes FPS unplayable, worse when aiming so have to free aim to be able to actually play.
Increased the price from Dualshock 4 and apparently they are using parts from Dualshock 4. The stick drift is a very common problem and apparently better with newer models (the new funky coloured ones) it is that well known that Sony themselves offer to fix any that are out of warranty and provide you with free postage. Absolutely shocking with how much they want to charge you for one.
Other than the common faults that occur I think they are a good pad and easy to hold and play. NEVER have I experienced stickdrift with Dualshock 4, just wear and tear.
Id say the controller gets used about 8 hours a day so if they cant even last 2 months at that imagine what it would be like in 12 months after warranty expires.
Maybe cheaper to look into a device that allows you to use Xbox controllers as they have always been more robust.

Mikko Koppanen

Amazing features with appalling build quality

Reviewed in the United Kingdom on 10 March 2021

Colour Name: WhiteVerified Purchase

I purchased PlayStation 5 and got extra controller from Amazon. I had to return the controller because the X button got clicky and started to stick. Overall I’m not impressed with the build quality but it’s not like you have much choice.

Now I’ve been playing with the replacement controller and X button is starting to wear out again. I would think it’s due to the design being new and it will go through some iterations before being fully solid.

Amazon was amazing about the returns: I sent the controller back describing the issue and received a brand new one.

One person found this helpful

Mark

Not the best

Reviewed in the United Kingdom on 27 June 2021

Colour Name: WhiteVerified Purchase

Update:

So now my third controller gave in. Another broken R2. Sending it back again.

So this is my third controller so far.
1st one R2 button failed so sent it back for service. Pretty annoying and well known problem, so not sure why Sony is not sorting it.
2nd controller bought ad a backup. Within a month the X button failed. Sent it back to Amazon to change it. Lucky I was within 30 days.

Pretty crap quality for the price we are paying.

One person found this helpful

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DualSense Wireless Controller - Cosmic Red - PlayStation 5

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