Customer Review

Reviewed in Australia on 3 November 2021
Everything I read about this product made it sound fantastic - ‘trouble free wifi, set and forget’! This was the case for a few months until the eero started dropping 2.4ghz devices randomly and just wouldn’t let them reconnect.

Some of my IoT devices would stop connecting altogether (eero secure was turned off), and getting them to work again required a reboot of the gateway, which would happen every day.

Emails to support were completely unhelpful, and factory resets did nothing.

I really wanted to like this product, but for my home network environment, this device was a seriously regrettable purchase. I’ll be going back to ASUS routers - while not perfect, are way more reliable.
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